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LewisGale Center – Behavioral Health

1902 Braeburn Drive Salem, VA 24153
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LewisGale Center - Behavioral Health VA 24153

About LewisGale Center – Behavioral Health

LewisGale Medical Center in Salem, Virginia, is a mental health and drug and alcohol rehabilitation center. Their multidisciplinary team utilizes evidence backed approaches to treat substance abuse and its associated problems. They provide state of the art amenities in a comfortable clinical setting.

LewisGale Medical Center accepts clients 13 years and older. Their facilities provide spaces for community mental health support groups, such as Alcoholics Anonymous.

Clients with severe symptoms who may be a danger to themselves or others require greater care, which is what the inpatient program allows. Clients live onsite and undergo group and individual therapies in a safe, secure environment under close supervision. Clients work with their treatment plan during an assessment to build the care plan that best addresses their needs and concerns.

Therapy and counseling help clients explore their addiction in a controlled environment, discover their triggers, and cultivate healthy coping skills to abstain from substance abuse and other dangerous behaviors. Therapy also helps prepare clients to return to their communities once treatment ends.

Clients who are stable with less severe symptoms and who wish to live at home during treatment may be accepted into IOP. Clients attend sessions with their treatment team at the facility for three hours a day, three days a week. IOP usually consists of 18 sessions.

The residential program is sometimes followed with IOP to help clients transition and practice the skills they learned in treatment.

Falling somewhere between inpatient and outpatient, PHP sees clients come to the facility Monday through Friday, 9 AM to 3 PM, throughout seven to 10 sessions. PHP ensures clients can get a higher level of care without living on campus. PHP is an effective alternative for clients who need a high level of care but are safe to live at home during treatment.

LewisGale Medical Center is accredited by the American College of Residential Services and the Joint Commission.

Latest Reviews

Robyn Reid
Reviewed on 05/31/2025
1
Please don't come here. This place is an absolute nightmare and I have never recovered from my stay years ago. I find it sad that people you pay to help you actually want to hurt you. The doctors and staff treat you like absolute garbage. The goal is to get as much money out of you as possible and that is about it. Stay away from these awful people and never ask or help under any circumstances.
Robyn Reid
Reviewed on 05/28/2025
1
If you do not have insurance, you need to know the following before calling a hotline or asking for help. 1. No one will actually help you. 2. Your life will be ruined. 3. People who you thought might help you actually want to hurt you. This is really sad. 4. Your days and nights will be filled with threatening phone calls. Your mailbox will be stuffed with bills you can't possibly pay. 5. You will be prescribed medication you can't possibly afford. 6. The horror of the experience here will never go away. Your life will be effectively over. These are hateful awful people. Please save yourself and give yourself a chance. Stay away.
William McElyea
2 months ago on Google
1
People told me the the care at Lewis Gale Mental Health was terrible but because I was in a crisis and was considering suicide, I didn't listen and went there for help. My Primary Care Doctor with Lewis Gale is a very nice and caring man and I mistakenly thought their Mental Health professionals would be the same. But, I learned the hard way about how bad it is trying to get Mental Health help there. It wasn't easy for me to try to ask for help for my Mental Health issues. I was diagnosed with Chronic PTSD and Major Depressive Disorder that goes back to Childhood Trauma. I was embarassed about trying to get help because I am 76 years old and I have an Essential Tremor which causes my hands, arms and voice to shake. I spent some time as an inpatient and then several months as an outpatient in therapy. Some of the nurses and psychiatrists were very rude to me. Some were very nice. After being discharged, I was told to find an outside therapist which is very difficult if you're on Medicare because very few Therapists take Medicare in the Roanoke area. Anyway, luckily since I was a Veteran, I was able to get into therapy at Salem, Veterans Hospital. The help there is so much better than Lewis Gale. So I would advise anyone who needs Mental Health counseling to go somewhere else, like Carilion or the VA Hospital, if you're a Veteran rather than Lewis Gale.
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Location

Accepted Insurance

LewisGale Center – Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients participating in a rehab aftercare program receive comprehensive and customized support as they leave high-intensity treatment, reintegrate into their community, and focus on maintaining their sobriety. These programs offer a wide variety of services to align with the client's unique and evolving needs, often including medical, mental health, and social service program referrals. Clients typically develop their drug rehab aftercare plan in conjunction with their case manager and care team.
12-step icon12-Step
Once involved in a 12 step recovery program, clients can commit to a model of life-long recovery rooted in spiritual growth and intensive peer support. 12 step meetings are anonymous, peer-led, free, and accessible day and night, year-round, in most communities. Self-selected sponsors provide one-on-one coaching as participants work through the steps of recovery. These steps are based on spiritual principles used to address the origins of the addiction and to encourage self-compassion, forgiveness, acceptance, and accountability.
sober-living iconSober Living Homes
A sober living home in Vermont offers a balance between monitored structure and living in mainstream society. No alcohol or drugs are allowed on the premises, and residents must participate in 12-step meetings. Residents of the halfway house also agree to submit to random drug screenings, pay rent, and participate in household activities such as meetings, meals, and chores.
heart-hands iconIntervention Services
A drug intervention in Virginia requires careful planning and execution. Due to complex family dynamics, intervention services are often necessary to help families successfully navigate the process. An intervention specialist can help family members plan what they will say and then facilitate the conversation. This expert also educates everyone involved about addiction, enabling behaviors, and treatment options.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Virginia features a highly trained team of professionals to treat your physical, mental, and emotional needs. Doctors and nurses are available to prescribe and administer medications. Psychologists and counselors provide professional counseling. Other experts such as nutritionists and addiction specialists may also offer support. This 24/7, comprehensive care is designed to give you the support you need to begin a successful recovery.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive behavioral therapy in Virginia is a short term form of talk therapy. Participants usually have homework between sessions, which may include journaling, self talk, and setting SMART goals. The aim is to transform negative thought patterns into positive ones.

For those experiencing mental health challenges, including substance use disorder, dialectical behavior therapy in Virginia offers an evidence based method of treatment. This therapy teaches skills for emotional regulation and interpersonal relations so you can break free from negative patterns.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Men and women in Virginia use individual therapy to focus on addiction related challenges as a necessary part of their drug and alcohol addiction treatment. Your therapist guides you in developing coping strategies, setting realistic goals, and building a strong foundation for an improved quality of life.

Motivational interviewing in Virginia allows clients to examine their lives and consider their options. It is particularly useful if the client lacks confidence in their ability to change or is feeling uncertain about their desire to change.

Trauma therapy helps you understand and manage the emotional and physical responses that often follow witnessing or experiencing traumatic events. Using therapeutic interventions, your therapist works with you to reframe that experience, which in turn reduces your anxiety and helps you regain control over your life.

If you and your partner are facing challenges, couples therapy in Virginia is designed to help you work through those in a healthy way. Common challenges that couples therapy addresses include conflict resolution, financial disagreements, intimacy challenges, health issues, and substance abuse.

Family therapists work with all members of the family to understand the roles they play in the addiction dynamic. Addressing these patterns is crucial to developing healthier ways to interact and support each other, as well as contributing to a more effective recovery for their loved ones.

If you've experienced addiction, you may have lost the skills to self manage and adapt to change. Because these basic life skills are crucial for recovery, drug rehab programs typically include life skills training as an integral part of treatment.

Nutrition therapy teaches you what to eat and not eat, how to grocery shop, how to cook easy nutritious meals, and how to use food as medicine to address your health issues. These skills will help speed up your recovery process and reduce the risk of relapse.

Recreational therapy is often a part of a holistic treatment center program for drug and alcohol addiction in Virginia. It offers structured activities that replace substance use with positive experiences like swimming, painting, and hiking. These encourage social interactions, promote physical and mental health, and help reduce stress, all of which are factors that are important to help you rebuild your life.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff

Collin McLaughlin

CEO

Jack Holmes

Assistant Chief Nursing Officer

Angela Reynolds

CFO

Andrew Welcome

COO

Contact Information

Phone icon (540) 772-2801
Building icon

1902 Braeburn Drive
Salem, VA 24153

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Salem

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Reviews of LewisGale Center – Behavioral Health

1.86/5 (28 reviews)
1
Staff
1.7
Amenities
2
Meals
1
Value
1.7
Cleanliness
5
4
4
1
3
1
2
3
1
18

Reviews

1
This is a terrible place

Please don't come here. This place is an absolute nightmare and I have never recovered from my stay years ago. I find it sad that people you pay to help you actually want to hurt you. The doctors and staff treat you like absolute garbage. The goal is to get as much money out ... Read More

Robyn R.
Reviewed on 5/31/2025
Staff
1
Amenities
2
Meals
2
Value
1
Cleanliness
2
1
Stay Away!

If you do not have insurance, you need to know the following before calling a hotline or asking for help. 1. No one will actually help you. 2. Your life will be ruined. 3. People who you thought might help you actually want to hurt you. This is really sad. 4. Your days and ... Read More

Robyn R.
Reviewed on 5/28/2025
Staff
1
Amenities
2
Meals
3
Value
1
Cleanliness
2
1
Bad

I was admitted to this place eight years ago for being sucidial. They assigned me Dr. Jospeh Smith, he wrongfully accused me of having a temper, which I do not have. He did not have my permission to increase my medication from 10 to 20mg. order my lipids, and try to take oth ... Read More

Todd L.
Reviewed on 6/25/2024
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
Overall Experience
Date Submitted
Reviewer

Google Reviews

Greg Escoffier
3 weeks ago
1

Terrible psyche ward, the staff treat patients very badly. Run worse than a prison. Id never been to a prison, before Lewisgale Psyche ward.

William McElyea
2 months ago
1

People told me the the care at Lewis Gale Mental Health was terrible but because I was in a crisis and was considering suicide, I didn't listen and went there for help. My Primary Care Doctor with Lewis Gale is a very nice and caring man and I mistakenly thought their Mental Health professionals would be the same. But, I learned the hard way about how bad it is trying to get Mental Health help there. It wasn't easy for me to try to ask for help for my Mental Health issues. I was diagnosed with Chronic PTSD and Major Depressive Disorder that goes back to Childhood Trauma. I was embarassed about trying to get help because I am 76 years old and I have an Essential Tremor which causes my hands, arms and voice to shake. I spent some time as an inpatient and then several months as an outpatient in therapy. Some of the nurses and psychiatrists were very rude to me. Some were very nice. After being discharged, I was told to find an outside therapist which is very difficult if you're on Medicare because very few Therapists take Medicare in the Roanoke area. Anyway, luckily since I was a Veteran, I was able to get into therapy at Salem, Veterans Hospital. The help there is so much better than Lewis Gale. So I would advise anyone who needs Mental Health counseling to go somewhere else, like Carilion or the VA Hospital, if you're a Veteran rather than Lewis Gale.

S B
2 months ago
1

There appears to have been significant provider turnover in 2024. The new provider was dismissive and ill-mannered. Will be finding care elsewhere.

Krystal Redinbaugh
3 months ago
4

Lewis Gale MC was the best place for me during a crisis 9 months postpartum I was voluntary and quickly DTO’d due to not being able to articulate I was uncomfortable with the room I was in. Due to COVID no visitors were allowed, however, hopefully if not ideal patients can at least FaceTime/messenger family The one time the third floor went outside I don’t recalling grass, I believe it was all pebbles. When I transitioned to the second floor, there was a window in the room and we were able to go to the gym for group. I would hope that on the weekends, the third floor gets to visit the gym, I did not during my stay in 2023. The staff on the third floor, for the exact people, I need in my life to get help at that time. Essentially angels to me.

Naj
4 months ago
1

I stayed at the pavilion to get help with my mental health. The doctors were good but unfortunately, a nurse violated my privacy and decided to look up some of my personal information(that I did not give to anyone), then asked me about it. I felt violated. She even admitted that she and a group of nurses gossiped about it. It definitely delayed my recovery. Won’t stay again.

Kitty Bryant
4 months ago
5

I go to LewisGale for everything there the best around anywhere my opinion

Shannon Harmon
10 months ago
1

First off, The receptionist kept giving me rude looks. Not even hiding her disgust with me being there. Secondly, when the resident was talking to me, she said she was sorry if I was to be interrupted, but they were short on time. The Dr. finely came in and told me she didn't think the diagnosises I presented to her were correct. HER RESIDENT SPENT 10 MINUTES WITH ME AND THE DR. SPENT 5 MINUTES IN THE ROOM WERE THE RESIDENT DID ALL THE TALKING!! MY LAST DR I SPENT OVER A YEAR WITH AND SHE SAID NONE OF IT WAS CORRECT. MY ADHD ISNT DUE TO A CHILDHOOD TRAUMA!! This place is awful. Luckily Carilion called and I set up my appointments there.

Sabrina Becker
1 year ago
1

The therapists here are wonderful (this is not a review on the quality of the actual therapy). The doctors were not bad either; most were great. But the nurses... don't get me wrong, most everyone was nice enough (a few were exceptionaly kind), but the amount of people here (nearly a third, I'd estimate) who gave me incorrect answers to my questions, even the most basic ones, or who were straight up rude to me is enough to deserve a one-star review in my opinion. Their system is horribly disorganized, and the staff in the nurses' office seemed to have very poor communication with each other. In every workplace, there's going to be those who TRY, and those who just don't. I GET IT. But when you're working with patients at literal risk of KILLING THEMSELVES, you should either hold yourself to a higher standard, or find a different department to work in. I encourage any of y'all reading this review to have some self-awareness and reflect on whether you're in the right place for you. For people who shove voluntary therapy down people's throats (or manipulate vulnerable people into believing it's voluntary 😉), some of you could benefit from therapy yourselves. Sorry not sorry.

Vivianna Shute
1 year ago
5

The staff was nice and they had soda

Gray Woods
1 year ago
3

Most of the Tech's and Nurses there treat the patients like decent human beings with feelings and emotions. However there are a few that are disrespectful and straight up inappropriate. The adolescent doctor is rude and does not listen to any patients viewpoints on their treatment or their opinions. Overall stay was good, minus threats from certain staff, and needs being ignored by the doctors.

chris thomas (Scroke)
2 years ago
1

We treated sub human. When I told them about these reviews and also me and my friends first hand experiences there, they got security to kick me out for telling them what’s up. Place should be demolished and everyone fired. Don’t seek help here. They will keep you in inpatient and milk your insurance as long as they can and act like you don’t exist. Already contacting the board to see if they can investigate the practice going on in this place.

liv Sanders
2 years ago
2

I stayed here a little over a year ago. I came in hopes for proper care like I had received at Carilion in the past. The very first night I ran into rudeness, lack of care and lack of organization. I was having a crisis and although they were aware, it took over ten minutes for anyone to be able to help me due to shift changes. When I asked for help I was turned away very rudely by a nurse named Karen. Karen also had denied me my medicine a few days later unreasonably during a panic attack. This woman was taunting. Throughout my stay I had talked to the doctors only twice. At the beginning of my week long stay and right before I left. There was no in depth care. It felt like a jail. These doctors knew nothing about me or what I was going thru. All they knew was my meds and my diagnosis. I was absolutely dissatisfied. I felt as tho I left more traumatized then how I had arrived. The only good things were the food, the cooks, and the nurses who actually cared. It wasn’t their fault that the management is a complete mess.

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