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SunCloud Health Outpatient Treatment Center

280 Shuman Blvd
Naperville, IL 60563
Claim Profile
4
Top 10 Rehab in IL
Rehab Score
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
8.31 / 10
1
Top 10 Rehab in Naperville
Rehab Score
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
8.31 / 10
SunCloud Health - Naperville Treatment Center IL 60563
4
Top 10 Rehab in IL
Rehab Score
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
8.31 / 10
1
Top 10 Rehab in Naperville
Rehab Score
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
8.31 / 10

About SunCloud Health Outpatient Treatment Center

Those seeking drug and alcohol addiction treatment can enroll in one of the programs offered by SunCloud Health – Naperville Treatment Center. As one of the best IOP rehab facilities in Illinois, this drug rehab center specializes in providing help to those seeking recovery, so they offer an intensive outpatient program (IOP) and partial hospitalization program (PHP). Learn more about them below:

The partial hospitalization program (PHP) offered at this rehab center provides individuals with evidence based drug and alcohol addiction treatment in a hospital day treatment setting. Those enrolled in this program will be required to attend sessions five days a week for seven hours at a time.

However, this program is not for those requiring 24 hour inpatient support; how long a client remains in it will depend on their recovery needs. In addition, this program is known for providing dialectical behavioral therapy, mindfulness practices, acceptance and commitment therapy, and 12 step groups.

At this addiction treatment center, patients can enroll in an intensive outpatient program (IOP) that helps individuals achieve stability from drug and alcohol use. This IOP creates individualized treatment plans for patients that encompass developmental functioning, psychiatric diagnosis, family involvement, and community resources.

During treatment, individuals will have access to 12 step groups, individual and group therapy, and other therapy modalities that help clients return to an independent, functional, and healthy life. The length of stay is typically unique to the individual, but this IOP operates three to five days weekly.

Similar Rehab Centers

Fact checked and written by:
Jason Collins
Edited by:
Quentin Blount

Latest Reviews

Bil Fern
4 months ago on Google
5
Suncloud has been a life saver. The staff was and is always welcoming and caring. One of the things that has been the most helpful for me has been the aftercare, follow ups and continued connection I get with them. It has become part of my family now and its a lifestyle. One of the things I lost in my life was a sense of being part of my community and having that desire to isolate from people. I dont feel that way anymore because of Suncloud. Now I have friends and people I really trust. Which is huge to me with my trust issues. Suncloud taught me that I cannot do this alone and showed me that I wasnt alone. This is a lifelong journey and my life is better now because I chose to do something about it, and Suncloud gave me the tools I needed. The aftercare is something I look forward to now and I really appreciate all the friends I've made along the way. 🫶❤️
Response from the owner1 week ago
We appreciate you sharing your feedback. While we’re unable to discuss individual situations publicly, we’re always glad to hear from members of our community.

For those considering care, you can review our patient outcomes and satisfaction data here: https://suncloudhealth.com/about/outcomes/ and learn more about our approach and family resources here: https://suncloudhealth.com/resources/family
Angela
4 months ago on Google
1
I went here almost two years ago and my experience still haunts me to this day. They had their mind made up about me before i got there. After being very active in my treatment and more involved than most, I had a UA flagged. The staff insisted i relapsed and after i told them i didn't, they basically didn't believe me but called the lab to confirm. I understand people lie about relapse but the lab literally stated it was such a small amount relapse really wasn’t possible, and it was more likely from dehydration and holdover getting excreted from fat cells very slowly. Not to mention every other test was normal. Unfortunately, the psychiatrist was so prideful and refused to listen to the staff at the lab. The rest of my time there was miserable. They showed me it didnt matter what i did because they had their minds made up. Their expertise was extremely out of date regarding certain issues they were supposed to treat. The real kicker and the reason i write this at all is because after a month of just going through the motions with no therapeutic value, just for a back to work letter which they strung me along for every week saying they would sign it, they refused on the grounds that i was testing positive for a medication that was prescribed BY THEM! They ultimately were pressured by my family of all people and signed a back to work note that I still “needed a different program but could go back to work” whatever that means, and that i couldn’t attend there anymore. They also didnt let me “graduate” the facility which is arguably the nicest part. Basically the staff just felt like bullies that i was paying to bully me. If i was in a situation where i actually had to rely on the staff here to be my advocates I would’ve been screwed. These people were deceitful and on a total power trip. They act like you have a choice but with them you dont. I hope its gotten better since I left, but this experience has bothered me for so long i felt the need to share.
Response from the owner1 week ago
Due to privacy laws, SunCloud does not respond to individual reviews. We welcome all feedback and encourage people to call 224-326-0226 with any concerns so that we can address them appropriately and privately.


If you're making a decision about care, we welcome you to review patient survey data on our website at: https://suncloudhealth.com/about/outcomes/


We use evidence-based patient satisfaction surveys and statistically and clinically relevant outcome data to continuously improve the quality of our services and to inform prospective patients and the public of how we are doing.


Aggregate survey data from all responses is posted on our website and updated regularly.


For more information about SunCloud visit: https://suncloudhealth.com/resources/family
Rachel Meyer
5 months ago on Google
1
Update: Notice the generic reply to each of these reviews. Suncloud and Dr. Kim D. are hiding behind legal minutiae. Faceless - Nameless - and Clueless. I suggest to you - Dr. Kim D., Kelli, and the rest of your team - that you come correct. Better to admit your mistake and address it personally than type in word salad speak. ! Beware ! Confirmation bias used in their recommendations after you share extremely personal and sensitive information. Zero stars if I could. Do not be fooled…their clinical team discriminated against me due to a policy not even listed on their website (as of this review) even though Kelli distinctly said it was a “fundamental policy” regarding choosing whom to admit. After Kelli emphatically declared it as Suncloud policy, I asked Kelli if it was on their website, (had it been I would have never reached out.) She said, “I don’t know!?!?!???!!” Kelli and the rest of the clinical team - get your facts straight and check yourselves regarding how a prospective client should be treated. Discriminating against one’s medical situation is deplorable and disgusting. Thank you for the extra trauma inflicted via your intake process. *****Don’t waste your time here and don’t let Naperville fool you.*****
Response from the owner1 week ago
Due to privacy laws, SunCloud does not respond to individual reviews. We welcome all feedback and encourage people to call 224-326-0226 with any concerns so that we can address them appropriately and privately.
If you're making a decision about care, we welcome you to review patient survey data on our website at: https://suncloudhealth.com/about/outcomes/
We use evidence-based patient satisfaction surveys and statistically and clinically relevant outcome data to continuously improve the quality of our services and to inform prospective patients and the public of how we are doing.
Aggregate survey data from all responses is posted on our website and updated regularly.
For more information about SunCloud visit: https://suncloudhealth.com/resources/family
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Rehab Score

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8.3 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

SunCloud Health Outpatient Treatment Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Rehab aftercare programs provide a full continuum of care for clients who are exiting inpatient treatment. Though outpatient care is often considered an element of drug rehab aftercare, services typically continue for the remainder of the clients' life and long after formal treatment is completed. Clients work with their case managers and care team to formulate a customized portfolio of medical, mental health, and social service resources designed to evolve as the client's needs change.

Participants in 12 step programs focus on emotional, psychological, and spiritual growth as the foundation for long-term sobriety. They engage in regular 12 step meetings, which are anonymous, free, and accessible day and night, year-round, in most communities. Participants also receive one-on-one mentoring from a self-selected sponsor. Though the 12 steps of recovery are based on spiritual principles, religious affiliation isn't required. Specialized formats are available, including programs for seniors, teens, and families.

Living in a sober living home in Illinois is a lot like living in a traditional home. Everyone must contribute to household chores and maintenance. All residents must work and pay rent. Individuals can mostly come and go as they please, but they must be home before curfew. Most men's and women's sober living homes also host house meetings where they resolve disputes, assign responsibilities, and welcome new residents.

Loved ones can utilize a drug intervention in Illinois to help with addressing a family member's problematic substance use. The goal of the intervention is to educate the individual about the negative effects of their substance use and encourage them to accept professional treatment. Intervention services can help families initiate this conversation and plan appropriate follow-up care, such as inpatient or outpatient rehab.

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

During the medically supervised detox process, licensed medical professionals monitor your vitals and administer medications meant to help alleviate the physical symptoms of withdrawal. The process can take between five and seven days, although the actual length depends on your individual needs. In most cases, medically assisted detox is partially, if not fully, covered by insurance.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

During one on one therapy sessions for drug and alcohol addiction, you and your therapist work collaboratively to develop effective relapse prevention plans and improve your self awareness. This helps address your specific needs, including the effectiveness of several evidence based treatment modalities that may work best for you.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy provides you with a safe and supportive environment so you can address a traumatic experience. Your therapist helps guide you to understand your emotional, mental, and physical responses while developing healthier coping skills. This helps to improve your emotional resilience and ability to function in the community.

During couples therapy in Illinois, you may work on a variety of relationship challenges. Couples therapy can address topics such as finances, children, health, addiction, intimacy, external stressors, and family relationships. You'll develop tools to address these types of challenges in healthy ways.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

The use of nicotine replacement therapy in Illinois supplies your body with a small, controlled dose of nicotine without exposing it to the other harmful chemicals in cigarettes. This dose reduces withdrawal and satisfies cravings, so you can wean yourself off nicotine use.

Amenities

  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • hiking iconHiking
  • mountain iconMountain Views
  • hiking-poles iconWalking Trails

Staff & Accreditations

Staff

Selena Peters, MD

Addiction Medicine

David Newton, MBA

Director of Operations & Co-founder

Johnathan Coleman, MD

Psychiatrist

Michelle Duda, LCPC, CADC

Senior Site Director

Kathy Pasternicki, Psy.D., CADC

Intake Director

Shawntrell Moore, LCPC, CADC

Residential Clinical Site Director

Sydney Barrera, RDN, LDN

Director of Nutrition Services

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

LegitScript has reviewed SunCloud Health Outpatient Treatment Center as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Illinois

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

280 Shuman Blvd
Naperville, IL 60563

Explore Other Centers Near Naperville

Reviews of SunCloud Health Outpatient Treatment Center

4.31/5 (45 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.31 (45 reviews)
Bil Fern
4 months ago
5

Suncloud has been a life saver. The staff was and is always welcoming and caring. One of the things that has been the most helpful for me has been the aftercare, follow ups and continued connection I get with them. It has become part of my family now and its a lifestyle. One of the things I lost in my life was a sense of being part of my community and having that desire to isolate from people. I dont feel that way anymore because of Suncloud. Now I have friends and people I really trust. Which is huge to me with my trust issues. Suncloud taught me that I cannot do this alone and showed me that I wasnt alone. This is a lifelong journey and my life is better now because I chose to do something about it, and Suncloud gave me the tools I needed. The aftercare is something I look forward to now and I really appreciate all the friends I've made along the way. 🫶❤️

Response from the owner
We appreciate you sharing your feedback. While we’re unable to discuss individual situations publicly, we’re always glad to hear from members of our community.

For those considering care, you can review our patient outcomes and satisfaction data here: https://suncloudhealth.com/about/outcomes/ and learn more about our approach and family resources here: https://suncloudhealth.com/resources/family
Angela
4 months ago
1

I went here almost two years ago and my experience still haunts me to this day. They had their mind made up about me before i got there. After being very active in my treatment and more involved than most, I had a UA flagged. The staff insisted i relapsed and after i told them i didn't, they basically didn't believe me but called the lab to confirm. I understand people lie about relapse but the lab literally stated it was such a small amount relapse really wasn’t possible, and it was more likely from dehydration and holdover getting excreted from fat cells very slowly. Not to mention every other test was normal. Unfortunately, the psychiatrist was so prideful and refused to listen to the staff at the lab. The rest of my time there was miserable. They showed me it didnt matter what i did because they had their minds made up. Their expertise was extremely out of date regarding certain issues they were supposed to treat. The real kicker and the reason i write this at all is because after a month of just going through the motions with no therapeutic value, just for a back to work letter which they strung me along for every week saying they would sign it, they refused on the grounds that i was testing positive for a medication that was prescribed BY THEM! They ultimately were pressured by my family of all people and signed a back to work note that I still “needed a different program but could go back to work” whatever that means, and that i couldn’t attend there anymore. They also didnt let me “graduate” the facility which is arguably the nicest part. Basically the staff just felt like bullies that i was paying to bully me. If i was in a situation where i actually had to rely on the staff here to be my advocates I would’ve been screwed. These people were deceitful and on a total power trip. They act like you have a choice but with them you dont. I hope its gotten better since I left, but this experience has bothered me for so long i felt the need to share.

Response from the owner
Due to privacy laws, SunCloud does not respond to individual reviews. We welcome all feedback and encourage people to call 224-326-0226 with any concerns so that we can address them appropriately and privately.


If you're making a decision about care, we welcome you to review patient survey data on our website at: https://suncloudhealth.com/about/outcomes/


We use evidence-based patient satisfaction surveys and statistically and clinically relevant outcome data to continuously improve the quality of our services and to inform prospective patients and the public of how we are doing.


Aggregate survey data from all responses is posted on our website and updated regularly.


For more information about SunCloud visit: https://suncloudhealth.com/resources/family
Rachel Meyer
5 months ago
1

Update: Notice the generic reply to each of these reviews. Suncloud and Dr. Kim D. are hiding behind legal minutiae. Faceless - Nameless - and Clueless. I suggest to you - Dr. Kim D., Kelli, and the rest of your team - that you come correct. Better to admit your mistake and address it personally than type in word salad speak. ! Beware ! Confirmation bias used in their recommendations after you share extremely personal and sensitive information. Zero stars if I could. Do not be fooled…their clinical team discriminated against me due to a policy not even listed on their website (as of this review) even though Kelli distinctly said it was a “fundamental policy” regarding choosing whom to admit. After Kelli emphatically declared it as Suncloud policy, I asked Kelli if it was on their website, (had it been I would have never reached out.) She said, “I don’t know!?!?!???!!” Kelli and the rest of the clinical team - get your facts straight and check yourselves regarding how a prospective client should be treated. Discriminating against one’s medical situation is deplorable and disgusting. Thank you for the extra trauma inflicted via your intake process. *****Don’t waste your time here and don’t let Naperville fool you.*****

Response from the owner
Due to privacy laws, SunCloud does not respond to individual reviews. We welcome all feedback and encourage people to call 224-326-0226 with any concerns so that we can address them appropriately and privately.
If you're making a decision about care, we welcome you to review patient survey data on our website at: https://suncloudhealth.com/about/outcomes/
We use evidence-based patient satisfaction surveys and statistically and clinically relevant outcome data to continuously improve the quality of our services and to inform prospective patients and the public of how we are doing.
Aggregate survey data from all responses is posted on our website and updated regularly.
For more information about SunCloud visit: https://suncloudhealth.com/resources/family
XRemARx
8 months ago
2

Unprofessional power tripping staff, PHP is only 1 therapy session a week. If you want quality care go to Skyway Behavioral Health instead where you can get 2 therapy sessions a week during PHP and not have to sit on the floor. They also have a sort of a "zen room" where you can actually leave the group to chill out in among various other benefits. Not all the staff are idiots by any means but Jay in particular is very rude and unprofessional. Oh if you decide to not show up they will charge you $300. I never witnessed a treatment program be this greedy. If you like bare minimum basic programs like Linden Oaks that won't do anything for trauma this is a great place for you.

Response from the owner
Due to privacy laws, SunCloud does not respond to individual reviews. We welcome all feedback and encourage people to call 224-326-0226 with any concerns so that we can address them appropriately and privately.


If you're making a decision about care, we welcome you to review patient survey data on our website at: https://suncloudhealth.com/about/outcomes/


We use evidence-based patient satisfaction surveys and statistically and clinically relevant outcome data to continuously improve the quality of our services and to inform prospective patients and the public of how we are doing.


Aggregate survey data from all responses is posted on our website and updated regularly.


For more information about SunCloud visit: https://suncloudhealth.com/resources/family
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