Get Help Now
Question iconSponsored Helpline
Phone icon 800-641-8351

Clinical and Support Options – Outpatient

877 South street, Suite 2-W
Pittsfield, MA 01201
Claim Profile
Clinical and Support Options - Outpatient MA 1201

About Clinical and Support Options – Outpatient

Clinical and Support Options Outpatient is a substance use and behavioral health treatment space in Pittsfield, Massachusetts, offering walk-in and scheduled outpatient services for children, adolescents and adults. The center provides outpatient therapy, Structured Outpatient Addiction Programs, Intensive Outpatient Programs (IOP), urgent outpatient assessment and medication management under one nonprofit agency.

What kinds of addiction treatment programs are available?

Clinical and Support Options offers outpatient services including urgent outpatient assessment and treatment, Structured Outpatient Addiction Programs and Intensive Outpatient Programs (IOP). Group therapy, individual therapy, CBT, DBT, relapse prevention and medication management are all part of the outpatient menu, with psychiatry available for children and adults.

Serving All Individuals and Ages

The Pittsfield site serves children, adolescents, and adults facing substance use disorders, co-occurring mental health conditions like depression, anxiety, PTSD, and adjustment disorders, and trauma histories. Trauma-focused services are explicitly offered, including support for survivors of sexual abuse and their families.

Where is Clinical and Support Options located?

The outpatient clinic is located at 877 South Street, Suite 2-W, in Pittsfield, part of Berkshire County in Western Massachusetts. Services can be delivered on-site or in community settings such as homes and schools, depending on client needs.

Appointment Information

Clinical and Support Options uses an open-access, “one door” model that includes same-day and walk-in appointments at its outpatient clinics, making it easier to start care quickly.

 

Similar Rehab Centers

Edited by:
Maygen Brockway, MTC

Latest Reviews

alex chan
3 years ago on Google
5
Ive been going to the Pittsfield CSO for nearly 5 years, and the environment is very professional. Sometimes as a patient you wont be assigned to a therapist or med provider that is a good match for you, but that is simply how things work in this field. Regina has been wonderful and my therapists have been very helpful.
James Thrasher
6 years ago on Google
4
Very very great place to seek help lots of caring people ready to go one-on-one help figure out the root of your problems .. always be r thank you. MUCH!!
Jess Lambert
6 years ago on Google
5
I have the best therapist a person could ask for. I switched from the Brien center and CSO saved me. They got me on the right meds and I’ve been doing well since
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
4.5 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Karin Jeffers

Chief Executive Officer

Frank Mertes

Chief Financial Officer

Dr.Adam Lau, M.D.

Chief Medical Officer

Melody France

Sr. Vice President of Human Resources & Compliance

Karen Poisson

Sr. Vice President of Programs

Cheryl Pascucci

Vice President of Medical Integration / Chief Nursing Officer

Joanne Bird

Vice President of Administrative Operations

Geoffrey Oldmixon

Vice President of Marketing & Development

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Clinical and Support Options – Outpatient.

Contact Information

Building icon

877 South street
Suite 2-W
Pittsfield, MA 01201

Explore Other Centers Near Pittsfield

Reviews of Clinical and Support Options – Outpatient

2.69/5 (13 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
4
4
1
3
1
2
1
1
6

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.69 (13 reviews)
Guinevere “Gwen” Morgan
4 months ago
1

Had an insurance dispute. After 2.5 years of going here they just cut me off, stopped responding to my emails. Very unprofessional.

Kaylee Mae
4 months ago
1

One of the worst offices I’ve been to for therapy. I waited for a while to see my therapist. When I finally got comfortable with her, after a month she dropped me out of nowhere due to a “conflict of interest”. You’d think they’d find the conflict of interest before me having sessions with her for a month and getting comfortable and sharing everything with her already. In our last conversation she told me she referred me to be seen immediately by another therapist because my mental health was so bad and that I would be getting a call before the week ended. It’s now been a couple of months and I haven’t heard one word from this office. This place is a joke and does not care. They did the same thing with my cousin before she gave up trying too. My boyfriend saw someone twice and forgot to pay his copay the day it was due so his therapist literally dropped him and never even texted him back. He also never got a call back. I get places being swamped but stop giving people a taste of help and then taking it away out of nowhere and then giving them false hope that someone else will be there.

J. G.
1 year ago
1

Jen Ross
1 year ago
2

Like anywhere there are pros and cons. My Suboxone doctor is absolutely great. He is thorough, caring and makes things happen quickly. My therapist is also good, she checks up on me even between our appointments. But like everywhere else in the Pittsfield area I am striking out in the psychiatrist department. I have been hitting dead ends with being put back on my correct psych meds (I moved here a year ago). There is one medmy psychiatrist won't approve unless she has documentation. I pulled up the app on my phone to show her my prescription history with that medication. I also downloaded and emailed her my actual records. Signed a ROI in her office as well. She hasn't returned any of my calls or voicemails. And CSO keeps trying to obtain records from a previous provider of mine that never prescribed this medication (I hit walls with them as well). I have told CSO four times those are not the proper records and that my psychiatrist has all the info from the provider she can get that information from. It seems no matter how many times I tell them they just continue the records they already have and need. I've spent the day calling everyone in the area and there is either a long wait list or they don't prescribe medications. I don't know why I'm having such a difficult time. Washington state was a life saver when it came to mental health help. California and Massachusetts make it so difficult with little to no options. I can see why so many people are on illicit drugs in the area - it's probably so much easier and tempting to just self medicate!

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-641-8351
Left arrow iconBack

Write a review for Clinical and Support Options – Outpatient

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-847-1418
Question iconSponsored Helpline