Nurses were not very caring or compassionate. I came in with a tank top on and they threw a fit about it but didn’t give me a gown until almost lunch. It’s literally group therapies all day. Very little 1 on 1 time and it was not with a counselor, it was a nurse practiti ...
About Mercy Health – Behavioral Health Institute, St. Charles
Their inpatient program is for adults who’re at risk of harming themselves or others. There are separate units for senior clients to ensure everyone has access to the level of care they need. As a primary mental health and dual diagnosis treatment center, they emphasize treatment related to psychiatric disorders or mood disorders, with the ability to support those who suffer from substance use disorder. Inpatient psychiatry is provided in a locked, secure facility by a multidisciplinary team of behavioral health professionals, including psychiatrists, nurse practitioners, psychiatric nurses, behavioral health technicians, and social workers. Electroconvulsive therapy, transcranial magnetic stimulation, and esketamine are offered if you would benefit from these treatment methods.
Co-occurring treatment is offered 24 hours a day, seven days a week, to individuals admitted to inpatient adult psychiatry units who also have substance use disorder concerns. These individuals receive the same quality psychiatric care provided on inpatient adult psychiatric units combined with interventions aimed to support their recovery needs. These interventions can include but are not limited to detoxification/withdrawal management, individual psychotherapy, group psychotherapy, and peer support.
Mental health treatment focuses on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and other challenging psychiatric conditions. Individual therapy, group therapy, and family therapy all serve as ways to deliver your mental health support. These services can be administered in an inpatient setting, outpatient setting, or clinical office.
Latest Reviews
Thank you to all staff who helped my dad
I've only had to go here once thankfully for when I was Pink Slipped, but for the time I was in there my experience wasn't bad at all.
The first 24 hours you are only allowed to wear your gown since obviously you are still an "at risk" person. They keep a close eye on you and check in, vitals, give you your room, etc.
They do have shared rooms, however if you express that you are not comfortable with sharing then they will absolutely move you to your own single room if available (there was plenty when I arrived). It gets very cold so ask for an extra blanket and they will give you one :)
The rooms were fairly clean but obviously you couldn't ignore some previous outline stains on walls or ceilings from prior patients who were worse off than me, aka "the lights are on but no one is home" type. You have a bed, a sink and a toilet. The single shower is shared unfortunately and very unpleasant (🤢yellow stained floors), so ask your person to bring a very cheap pair of sliders for showering! Don't bring any sweatpants where you can't remove the string either or they will be cut for safety reasons of course. Just roll your pants.
Food wasn't terrible but don't expect it to be hotel food either. You got to pick a certain number of items for each breakfast, lunch, and dinner. Snacks available.
Daytime staff are genuinely, truly wonderful human beings who have also at least once been in our shoes which is why they do the job they do. I wish I remembered their names! Nighttime staff are okay but mostly just seem to be there for the pay or something idk I didn't really care for them.
Group therapy was okay, somewhat useful. Group activities were always fun for me personally, I really enjoyed the games to take my mind off things. I got really into puzzles too lol even if they were missing a few pieces here and there but honestly same lmao and that's okay.
The social workers there are kinda useless, mine never saw me till the day I was leaving lol? No follow up.
Other patients were fine to be around depending if someone's light are on and they're home lol, you can choose to keep to yourself or you can go say hello and join them colouring in or something. Talking to the others can definitely be beneficial at times and makes you realize you're not alone.
Just uh keep boundaries, don't make swap phone numbers or anything whilst you're there. Wish everyone well, wave, move on. Recommended.
Phone calls are free anytime and if you want someone to call you make sure they have your pin number.
Overall, not terrible but not the best. Could be cleaner in the shared bathroom for sure. Apparently flower hospital is the best but they were full so St Charles was second choice.
I think a lot of these one stars don't realize that staff have to keep other patients and themselves safe, it isn't an easy job at all and is an extremely underfunded and sometimes understaffed sector. So if you act out and become a danger to yourself and others, you will obviously be restrained accordingly. I don't believe SOME of these abuse comments at all judging from the time I was there. I only witnessed this once during my stay with an extremely unstable patient. They don't mess around when it comes to safety and really appreciate it 🙏🏼
This place has been wonderful for me!!!
Rehab Score
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6.7 / 10
Gallery
Accepted Insurance
Buckeye Health Plan
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. Outpatient clinic at Saint Charles Hospital offers weekday appointments, per clinician availability. Services include chemical dependence assessments, mental health assessments, individual and group psychotherapy.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Amenities
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Private Setting
Staff
John M. Starcher, Jr.
Chief Executive Officer
Don Kline
Chief Operating Officer
Wael Haidar, MD
Chief Clinical Officer
Deborah Bloomfield, PhD
Chief Financial Officer
Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Mercy Health – Behavioral Health Institute, St. Charles.
Contact Information
2600 Nevarre Avenue
Oregon, OH 43616
Get Help Now - 419-365-6326
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