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Orange County Mental Health – Outpatient

146 Pike street Port Jervis, NY 12771
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Orange County Mental Health - Outpatient NY 12771

About Orange County Mental Health – Outpatient

Orange County Mental Health – Outpatient in Port Jervis, New York, is a unique outpatient facility that provides mental health and substance use disorder (SUD) services for adults and children. You can rely on them to help you manage sensitive issues with timely support. We like that they also offer psychiatric emergency walk-in services which can be essential when immediate care is needed.

What strikes us most about Choices Alcohol and Drug is their rapid intake process that is available at the moment you enter their doors, making sure you can get help without long waits. We appreciate that they also offer clinic case management services to support you with insurance, scheduling and advocacy issues. This level of access is something special that makes them stand out.

You’ll find support if you’re a senior, a young adult or part of the deaf and hard of hearing community. Their services are available for all age groups including children and adolescents. Their compassionate staff understand that different ages may need different kinds of care.

What Clients Are Saying

The feedback about this facility is mixed, but many people share that the staff have helped them with personal growth and self-improvement. Some people have mentioned concerns about staff responsiveness and professionalism. Overall we find that Choices Alcohol and Drug continues to offer effective support that has made a difference for many.

Things to Do Nearby

After your appointment you can eat at Ladybird Diner on Massachusetts Street. You can also walk at South Park which is near downtown Lawrence. These spots provide quiet ways to spend time after your visit.

Payment and Insurance

Choices Alcohol and Drug accepts Medicare, Medicaid, private health insurance, self-payment, state-funded insurance and county or local government funds. They also offer payment assistance through a sliding fee scale based on income. These options are great because they can make care more accessible to you.

Latest Reviews

Scott R
1 year ago on Google
1
Please be careful what you discuss with this clinic. What you say WILL become office gossip. The Director will dismiss your complaints with a condescending "I don't know."
Michelle Padin
1 year ago on Google
5
This place is awesome. I utilized this program for my needs. My worker helped me out with other programs to get me enrolled with my education in which I have completed. It took me a while, to open myself up but I did because I wanted a change. This works when you work it. Awesome team work . Love love love them
No One
3 years ago on Google
1
Place is a joke there therapist try and always put the blame on u. I went months with out medication. My doctor got sick and they just kept pushing my appointment back till they told me that they're just not going to help me. I honestly wish every person there a horrible life and death they do not care about anyone that truly has issues. Save your self the head ache and find somewhere else these ppl are a walking joke .
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.8 / 10

Location

Accepted Insurance

Orange County Mental Health – Outpatient works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Building icon

146 Pike street
Port Jervis, NY 12771

Fact checked and written by:
Elizabeth Austen
Edited by:
Kerry Nenn, BSW

Reviews of Orange County Mental Health – Outpatient

3/5 (6 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3 (6 reviews)
Scott R
1 year ago
1

Please be careful what you discuss with this clinic. What you say WILL become office gossip. The Director will dismiss your complaints with a condescending "I don't know."

Michelle Padin
1 year ago
5

This place is awesome. I utilized this program for my needs. My worker helped me out with other programs to get me enrolled with my education in which I have completed. It took me a while, to open myself up but I did because I wanted a change. This works when you work it. Awesome team work . Love love love them

Ashley Shuler
2 years ago
5

No One
3 years ago
1

Place is a joke there therapist try and always put the blame on u. I went months with out medication. My doctor got sick and they just kept pushing my appointment back till they told me that they're just not going to help me. I honestly wish every person there a horrible life and death they do not care about anyone that truly has issues. Save your self the head ache and find somewhere else these ppl are a walking joke .

Marisa Storms
6 years ago
5

C. D.
6 years ago
1

How to put this lightly.... couldnt tell the difference between a patient really in crisis and one faking it.... such a joke....

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