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Clifton Community Behavioral Health Center

777 Bloomfield Avenue
Clifton, NJ 07012
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Illustration of a multi-story medical detox center and inpatient drug rehabilitation hospital.

About Clifton Community Behavioral Health Center

Services offered include outpatient addiction treatment, outpatient opioid detox, early intervention treatment for substance abuse. They also offerindividual, family and group therapy.
You can pay for your services through private insurance, Medicaid and Medicare. Clients who don’t have insurance coverage or aren’t eligible for Medicaid can apply for financial assistance.

Many clients come to the clinic through referrals but you can also reach out to an admissions coordinator who will help you set up an appointment. They have convenient hours and are open Monday through Saturday. If you participate in outpatient opioid detox then you’ll have access to the clinic Monday through Sunday.
Outpatient treatment programs are run by a caring team that includes board certified psychiatrists, experienced nurses, skilled therapists with Master’s degrees and certified peer support specialists. The path to recovery is not the same for everyone so the team uses a coordinated patient focused care approach. They provide the guidance and support you need on your recovery journey.
If you’re looking for help with opioid detox then you’ll be supported by a caring team that specializes in safe medical withdrawal management using Medication to Support Recovery (MSR). This compassionate approach has helped many people find their way to recovery.

All clients have access to outpatient services (OP). Most clients participate in individual therapy, but many also attend family and group therapy sessions. If you need more support than traditional outpatient services offer but don’t require 24 hour supervision then they provide intensive outpatient services (IOS). Clients aged 16 and over can access intensive outpatient care which may include psychiatric services.

One of the highlights of being a client here is the Peer Recovery Support program. It’s like having a friend who truly understands what you’re going through because they’ve faced similar struggles. You’ll have a safe space where you can talk openly about your challenges and build connections that remind you that you’re not alone in this fight!

Similar Rehab Centers

Fact checked and written by:
Amy Ramirez-Leal, MA
Edited by:
Courtney Myers, MS

Latest Reviews

J
3 weeks ago on Google
1
Don't reach out for help here!!!! Wish i checked the reviews before calling. I called and asked for help and instead they called the cops and I spent the night in a cell at the hospital, AVOID AT ALL COSTS!!!
Jessica F.
3 weeks ago on Google
1
Just had nearly the same experience as the review by Brian below. My pharmacy called them numerous times for a refill. Getting no response, my pharmacist suggested I call next. I called 1 day before my son's medication was going to run out. Left an urgent message. No response. I called again the next day, and they decide to tell me that Marcel (my son's provider) left abruptly without notifying his patients. They asked that my son come in within 2 hours to meet the new provider. I told them my son was not in the area so they offered a tele-vist with the understanding that he would have to meet the new provider in person. Within 10 mins I get a call back saying tele-visit is not permitted for first time appointments. I explain the story again! I tell them he took his last pill today and if he does not get a refill tonight he will have withdrawals. They were not listening to my solution which was to call in 1 pill and he would be there tomorrow. This situation is not my fault and we can't just scramble at the last minute for their policy when they wronged us. The right thing would have been to call me with ample time to tell me they couldn't refill because Marcel left the practice and my son would need to see a new provider. Had they done this we could have scheduled an appointment with plenty of time and not let the medicine run out! They absolutely refused. I asked to speak to the doctor. They (the main receptionist) put me on hold for 10 mins pretending to get him. Only to come back to say he's not available, but you can leave a message with the director. I said absolutely not, I need the medication tonight, you are putting my son at risk! The reception then tells me she will not listen to me, she needs to go on her break, she was talking over me, not caring she was leaving a patient to go into withdrawals from not having a medications. Ultimately she hung up on me and left me with no recourse. Horrible Horrible practice. Stay AWAY! No wonder Marcel left! We are leaving too!
Brian Ostrowski
3 months ago on Google
1
Was a patient here for nearly five years. A few weeks ago I realize I am running low on my pills. Call to make an appointment with Marcel. Told that the earliest appointment is two weeks from that date because Marcel will be on PTO for a week. I tell them my pills, which I rely on, are very low. Receptionist doesn’t care. Earliest appointment is the week after my therapist is back. No back up, no plan B, nothing. I finally call back after two weeks of being off my medication. I’m told that Marcel called me the week before, when he was supposed to be on PTO. Marked me as a “call, no answer”. So now the earliest appointment would be a month from the current date. Told the receptionist I was done with that place, and this whole situation is ridiculous, and she basically replied “ok, fine.” Again, no empathy at all. Been dealing with wooshing and brain zaps ever since. Still no meds, going on close to 3 weeks. Not even a follow up call from Marcel or receptionist to check in. I just found a new therapist, and I have access to a web portal and 24/7 care for the same copay cost. What a difference. Avoid Clifton SERV unless you are super desperate. The receptionists are the absolute worst, and don’t give a literal crap about you. I honestly would give zero stars if I could.
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Rehab Score

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5.1 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Clients often enter inpatient rehab following detox, but they may also enroll during early recovery or at an increased risk of relapse. Inpatient rehabs provide housing, meals, and intensive clinical supervision, allowing clients to focus exclusively on their recovery in a highly structured and supportive environment. Clients typically receive multiple individual, group, and/or family therapy sessions weekly. Many programs also offer extensive addiction education and recovery-focused life skills training. Integrative inpatient rehabs provide holistic therapies as well.

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Clients who are exiting inpatient rehab, those who are experiencing crisis, and those who prefer to live at home while in treatment typically enroll in intensive inpatient programs (IOP). These programs feature frequent and robust care, generally requiring clients to participate in at least nine hours of care weekly, though many intensive outpatient rehabs offer up to 20 treatment hours per week. IOP services typically combine individual, group, and family counseling with recovery education and holistic therapies.

Clients in a rehab aftercare program have typically completed detox and intensive inpatient and are medically stable. These programs are designed to address addiction recovery as a life-long process. Outpatient counseling and recovery education are typically categorized as drug rehab aftercare, but many clients continue to receive support after being discharged from formal outpatient treatment. Case managers and recovery teams facilitate clients' access to peer coaching, career counseling, 12 step program induction, and related services.

Participants in 12 step programs engage in a rigorous process of personal growth as a cornerstone of long-term recovery. They are expected to attend anonymous, peer-led 12 step meetings, which are free, open to the public, and available multiple times per day in most communities. Though these programs are rooted in spiritual principles, religious affiliation is not required. Self-selected peer sponsors mentor participants as they work through the 12 steps, learning forgiveness, understanding, acceptance, and accountability.

A drug intervention in New Jersey is more than a confrontational conversation. This organized effort is specific and goal-oriented. During the intervention, family members share specific examples of how the person's addiction has impacted their lives and spell out what they will do if the individual does not get treatment. The intervention also presents a clear treatment plan, which typically involves input from intervention services.

A partial hospitalization program (PHP) is a short-term, intensive outpatient option designed for those with moderate to severe addictions who don't require 24-hour care. PHP treatment is often fully covered by insurance and provides structured programming (i.e. individual and group therapy). A typical partial hospitalization program can meet 3-5 days a week for a minimum of 20 hours, offering intensive treatment during the day while allowing you to return home after. PHP treatment duration can vary based on your progress but averages 90 days.

A medical detox is the safest way to wean your body off addictive substances. When you become physically dependent on alcohol or drugs, quitting abruptly can cause a host of challenging and uncomfortable withdrawal symptoms. In medically assisted detox, a team of medical professionals will be on hand to monitor any symptoms, to provide medication if possible, and to help keep you as safe and as comfortable as possible throughout this process.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy (CBT) in New Jersey typically follows a set structure of treatment. The therapist helps clients identify their life challenges and their thoughts surrounding those challenges. The client then learns to identify unhealthy thought patterns and reshape those into healthy patterns of thinking and behavior.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing helps clients find their motivation to change. It can be an effective method to work with clients who are angry or hostile or feel insecure about their ability to make changes in their lives. It is often used during addiction treatment or to manage physical health conditions.

Trauma therapy provides a structure to approach healing from past traumatic events that you may have witnessed or experienced. Your therapist will work with you to identify and process these memories. This helps promote a sense of safety and stability and helps you heal emotionally.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

For best results, nicotine replacement therapy (NRT) should be combined with other methods to quit smoking. While NRT addresses physical dependence, other quit program elements are necessary to address emotional and mental dependence. Together, these supports can help you successfully quit tobacco for good.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff

Regina Widdows

President & CEO

Bob Bacon

COO

Bob Rosvold

CFO

Valerie Dion

CLO

Pauline Simms

COO

Astrid Herrera

Senior VP, Quality & Compliance

Paul Lubiak

Senior VP, IT & Business Transformation Services

Carolyn Mayo

Senior VP, Development & Marketing

Contact Information

Building icon

777 Bloomfield Avenue
Clifton NJ, 07012

Explore Other Centers Near Clifton

Reviews of Clifton Community Behavioral Health Center

2.71/5 (34 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

2.71 (34 reviews)
J
3 weeks ago
1

Don't reach out for help here!!!! Wish i checked the reviews before calling. I called and asked for help and instead they called the cops and I spent the night in a cell at the hospital, AVOID AT ALL COSTS!!!

Jessica F.
3 weeks ago
1

Just had nearly the same experience as the review by Brian below. My pharmacy called them numerous times for a refill. Getting no response, my pharmacist suggested I call next. I called 1 day before my son's medication was going to run out. Left an urgent message. No response. I called again the next day, and they decide to tell me that Marcel (my son's provider) left abruptly without notifying his patients. They asked that my son come in within 2 hours to meet the new provider. I told them my son was not in the area so they offered a tele-vist with the understanding that he would have to meet the new provider in person. Within 10 mins I get a call back saying tele-visit is not permitted for first time appointments. I explain the story again! I tell them he took his last pill today and if he does not get a refill tonight he will have withdrawals. They were not listening to my solution which was to call in 1 pill and he would be there tomorrow. This situation is not my fault and we can't just scramble at the last minute for their policy when they wronged us. The right thing would have been to call me with ample time to tell me they couldn't refill because Marcel left the practice and my son would need to see a new provider. Had they done this we could have scheduled an appointment with plenty of time and not let the medicine run out! They absolutely refused. I asked to speak to the doctor. They (the main receptionist) put me on hold for 10 mins pretending to get him. Only to come back to say he's not available, but you can leave a message with the director. I said absolutely not, I need the medication tonight, you are putting my son at risk! The reception then tells me she will not listen to me, she needs to go on her break, she was talking over me, not caring she was leaving a patient to go into withdrawals from not having a medications. Ultimately she hung up on me and left me with no recourse. Horrible Horrible practice. Stay AWAY! No wonder Marcel left! We are leaving too!

Brian Ostrowski
3 months ago
1

Was a patient here for nearly five years. A few weeks ago I realize I am running low on my pills. Call to make an appointment with Marcel. Told that the earliest appointment is two weeks from that date because Marcel will be on PTO for a week. I tell them my pills, which I rely on, are very low. Receptionist doesn’t care. Earliest appointment is the week after my therapist is back. No back up, no plan B, nothing. I finally call back after two weeks of being off my medication. I’m told that Marcel called me the week before, when he was supposed to be on PTO. Marked me as a “call, no answer”. So now the earliest appointment would be a month from the current date. Told the receptionist I was done with that place, and this whole situation is ridiculous, and she basically replied “ok, fine.” Again, no empathy at all. Been dealing with wooshing and brain zaps ever since. Still no meds, going on close to 3 weeks. Not even a follow up call from Marcel or receptionist to check in. I just found a new therapist, and I have access to a web portal and 24/7 care for the same copay cost. What a difference. Avoid Clifton SERV unless you are super desperate. The receptionists are the absolute worst, and don’t give a literal crap about you. I honestly would give zero stars if I could.

Christina Pratt
4 months ago
1

I strongly caution anyone considering this mental health office. My experience with the nurse practitioner was extremely troubling. During my appointment, I was verbally mistreated and rushed, despite coming in with serious concerns following the recent loss of my mother. My symptoms and medical needs were dismissed, and when I requested a renewal for a critical medication I have been on for cyclic vomiting syndrome, I was abruptly denied and even disrespectfully labeled an “addict.” This decision put me at serious risk, as this medication requires careful tapering, and abrupt discontinuation could have caused immediate withdrawal and significant health complications. Unfortunately, this lack of empathy and professional care extends beyond the practitioners. The office staff and program director failed to advocate for patient well-being or ensure that patients are treated respectfully and ethically. Both the nurse practitioner and the office have been reported to local authorities for these actions. I strongly advise seeking care elsewhere. Patients deserve providers who listen, treat them with compassion, and uphold ethical standards—not the dismissive and harmful behavior I experienced here.

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