About South Central Mental Health
South Central Mental Health Counseling Center is a community behavioral health provider in Andover, Kansas offering substance use and addiction services for adults and adolescents.
The center provides outpatient and intensive outpatient addiction care, individual and family therapy, medication management, and crisis services in a confidential and non judgmental setting.
Serving the community since 1962, South Central Mental Health is committed to treating addiction within a broader continuum of mental health support that meets people where they are.
Outpatient Addiction Treatment
The center’s Substance Use Department offers outpatient and intensive outpatient services designed for both adults and adolescents.
Specialized programming is available for women, men and teens allowing care to be tailored to each population’s needs.
Clinicians draw on a variety of evidence informed techniques based on their training and the presenting concerns of each client.
Sessions may include individual therapy, family therapy and coordinated medication management, helping clients address substance use alongside any co-occurring mental health concerns.
Family Focused Behavioral Health
Because addiction often affects the whole family, South Central Mental Health integrates family therapy and child focused play therapy into its outpatient services.
This family oriented approach allows households to seek mental health and addiction support together within a single organization, strengthening recovery for clients of all ages.
Getting Started
South Central Mental Health serves the region through clinics in Andover and Augusta, El Dorado and Wichita, with in-person care available by appointment or walk in, plus an after hours crisis line.
The center accepts Medicaid and commercial insurance and offers a tiered sliding scale fee for qualifying uninsured Butler County residents.
Edited by:
Natalie Scott
Latest Reviews
I didn’t want to give any stars but you have to- to leave a review. I would not recommend this place to anyone. I called on April 23rd to make an emergency appointment for my daughter and they told me they could see her June 3rd??. I told them she needed to be seen way sooner than that and that is was very unrealistic for anyone to wait over a month to be seen for an EMERGENCY appointment. The receptionist told me she was going to chat with my daughters daughter and call me back- I did not get a call back so I called again the next day and explained the situation again and that I did not get a call back and she still needed to be seen asap. Once again I was told she pile call me back and guess what?? They didn’t call me back. You cannot be a mental health office and not call someone back twice in a row. So I called back money and I won’t lie I was not nice when I talked to the receptionist because for the third time I was explaining that she needed to be seen and I had called twice and never received a call back. She scheduled her for that Wednesday at 2:00 after I hung up I realized that Wednesday wasn’t going to work cause I had something else I had to be at so I called back and asked if they had something else for the week and she told me she could get her in the following day at 2:00. We show up to the appointment and they tell us our appointment isn’t until the next day at 2:00 and I explained that I had called back and one of the receptionist changed it to 2:00 that day. To make a long story short they ‘accepted’ her appointment and seen her. After speaking to the provider And getting things worked out with new medication she asked me if I wanted to make a follow up appointment and I told her no we already had an appointment for May 27th. She told me she did not see any follow up appointment in our file. She offered to email the front desk and I told her no as I wanted to talk to them myself. We walked to the front desk and I ask the receptionist. If she had us down for May 27 for our follow up appointment that we made over a month ago that I also have the reminder car that they wrote out the appointment. She told me there was no appointment in our file, but she could schedule us for a follow up appointment while we were there. By this point I was completely done and fed up with them not communicating and not doing their job. She did make a follow up appointment, but we are currently looking for a new place to go that is more professional and communicates better with each other and their patients. Before anyone comes at me, I understand that mistakes happen but this was one thing after another and you cannot be a mental health place and not call someone back when they are trying to schedule an emergency appointment of all things AND mess up appointments like they did. I feel sorry for anyone that goes to this place while they’re having a mental health crisis because they will not get the treatment and attention they need for it.
Response from the owner1 week ago
Thank you for your feedback. We take concerns like this seriously and are committed to providing high-quality care and service. To protect your privacy, we cannot discuss details here, but we would welcome the opportunity to speak with you directly and address your concerns. Please feel free to contact us at 316-775-5491 so we can discuss this further.
This place is a joke! They hire people with no experience and judge and gossip about you
We take feedback seriously at South Central Mental Health; however, without additional information, we are limited in our ability to understand the concerns you mentioned. If you have specific details about an actual experience with our organization, please feel free to contact us directly at (316) 775-5491 so we can review your experience appropriately. We are committed to maintaining a professional and supportive environment and welcome constructive feedback that helps us continue to improve.
Response from the owner1 week ago
Hi Sharon- We take feedback seriously at South Central Mental Health; however, without additional information, we are limited in our ability to understand the concerns you mentioned. If you have specific details about an actual experience with our organization, please feel free to contact us directly at (316) 775-5491 so we can review your experience appropriately. We are committed to maintaining a professional and supportive environment and welcome constructive feedback that helps us continue to improve.
Have had 2 teens go here, front desk staff has always been great, Megan has seen both my boys and has had great results w/ them
Response from the owner1 week ago
At South Central Mental Health we strive to create a welcoming and professional environment and it’s wonderful to know that your experience met those goals. We truly appreciate your feedback and are grateful for your support. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
5.2 / 10
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
The length, intensity, setting, and treatment methods vary for each drug rehab in Kansas. Plans of care can be tailored to meet each person's own unique situation and needs. With the right program, individuals can successfully achieve long-term sobriety.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Couples therapy can help with problem solving, communication, forgiveness, and relationship satisfaction. This type of therapy is typically short term, and couples may meet with the therapist together as well as in separate sessions.
In family therapy, experienced therapists help family members navigate the challenges of addiction by fostering open lines of communication and mutual support. This approach strengthens the family unit and improves the effectiveness of the recovery process.
Amenities
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Residential Setting -
Private Rooms
Staff
Michael Countryman
CEO
Amanda Tunnell
CFO
Amber Snavely, SHRM CP
Human Resources Director
Emily J. Runyan, MS, LCP, BCN
CCBHC Director
Trever Krehbiel, MD
Medical Director
Iris Pauly, LCP
Clinical Director
Ammie Mboule
Community Support Service Director
Michael McAllister
Community Based Services Director
Contact Information
217 Ira Court
Andover, KS 67002
Get Help Now - 316-247-9515
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