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Aurora Mental Health Center – Intercept Center

16905 East 2nd Avenue
Aurora, CO 80011
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Close-up sketch of the modern glass entrance to a drug and alcohol recovery center.

About Aurora Mental Health Center – Intercept Center

Aurora Mental Health Center – Intercept Center, located in Aurora, Colorado is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Specialty rehab programs at Aurora Mental Health Center – Intercept Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

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Latest Reviews

scott frazier
5 months ago on Google
5
I've been a patient of amhr for 20 years or more now and I love the people there. I have the best therapist and psychiatrist I adore both of them.
Response from the owner1 week ago
Thank you so much for sharing your experience with us, Scott! Reviews like yours highlight the reason we do this work. We're proud to be a small part of your story.

Warm Regards,
The AMHR Team
Alex Martinez
7 months ago on Google
5
I have been a patient with this clinic for almost a year now and have nothing but kind words to say about this center. The people here are all wonderful individuals who genuinely care about helping the community. I have had no issues getting an appointment or additional services when I have required it in the past, even with Medicaid. Additionally, there are a ton of groups and types of counseling that I haven't seen at other clinics, unique to Aurora Mental Health Center. It's unfortunate that there aren't more positive online reviews, it's truly worth giving them a shot to see for yourself the positive impact this place can have!
Response from the owner1 week ago
Thank you so much for the great review, Alex! We are very pleased to hear that you have had such a positive experience with our organization.

Sincerely,
The AMHR Team
Mary Sanders
1 year ago on Google
5
Very kind and trauma informed over at the department that specializes in developmental disabilities. Be sure to do your homework before you sign up with anybody tell them what you’re needing because nobody is a mind reader and a lot of of these reviews I’m seeing are very negative which I’m sorry to hear but luckily with the disability department everybody has been super kind and understanding so far.
Response from the owner2 months ago
Thank you so much for the excellent review!

Sincerely,
The AMHR Team
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.6 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Aurora Mental Health Center – Intercept Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Aurora Mental Health Center – Intercept Center.

Contact Information

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16905 East 2nd Avenue
Aurora, CO 80011

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Reviews of Aurora Mental Health Center – Intercept Center

2.44/5 (87 reviews)
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Overall Experience
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Google Reviews

2.44 (87 reviews)
Chrisanne Arndt
2 weeks ago
1

Returned call only to hear 4 rings and then hung up on.

Response from the owner
Hello Chrisanne,

We are very sorry that you were unable to connect with your provider. If you would please reach out to our Client Experience team directly, we would be happy to look into this and connect you with the appropriate staff member. Please email us at CEX@AuroraMHR.org.

Warm Regards,
The AMHR Team
kylie
1 month ago
1

This place is the worst place I’ve ever been to. Not one staff listened to how I was feeling and called me a “disruption” to my peers. I did not get adequate medical care while I was in there as well as I was constantly belittled in there. I just recently looked at my psych reports on MyChart and I am angry to no ends. I was documented as I was behaving in a retarded manner, I cannot believe some psychologist would document me in this way when I have no disabilities that would cause me to act retarded; also in my reports they would say that I have no psychotic symptoms then goes on IN THE SAME REPORT to say I have “uncontrollable psychotic tendencies”. In my reports there are cases of them called me a MALE, and spelling my name wrong. Never go here, the reviewers are right and they will NEVER listen to you and will always dumb your problems down to saying it’s your fault. You people that work here have a special place for you guys and I hope you know that.

Response from the owner
Hello Kylie,

We are troubled by your review and would like the opportunity to learn more about your experience. A core value at Aurora Mental Health & Recovery is "honoring and respecting all persons". If the care you have received from us is inconsistent with that value, then we would like to address your concerns as soon as possible.

Please reach out to our Client Experience team directly at CEX@AuroraMHR.org. Alternatively, you may file a grievance with our Client Representative at Grievance@AuroraMHR.org or by calling (303) 617-2343.

Sincerely,
The AMHR Team
Shah Birashk
2 months ago
5

Response from the owner
Thanks for the 5-star rating, Shah!

Sincerely,
The AMHR Team
Mary Sanders
2 months ago
2

Staff are very friendly, but I could just feel this company changing overtime and becoming more corporatized. It just seems like people are becoming more and more drained and it’s almost beginning to feel more and more like conveyor belt healthcare. I understand that the state is in a crunch right now budget wise, but we as patience want to come to a place that feels less corporatized, especially for those of us who are dealing with terrible property management companies in our lives as renters, so we want somewhere to go that’s an outlet and that’s away from The corporate world of things at least for a couple hours. I’m hoping at some point things leverage out and it feels more and more like what it used to feel when I first started coming, again this is not with anybody specifically, it’s more of just an overall company feel that I noticed and I’m noticing it with a lot of healthcare agencies in Colorado for both physical health and mental health so there’s not much more that I can suggest except just know that we as people want to come into a place that feels welcoming, not a corporatized company.

Response from the owner
Hello Mary,

Thank you for your honest feedback. We are always looking for ways we can improve the quality of the care we provide as well as the overall experience at our center.

If you have any specific feedback for us to consider, please reach out to our Client Experience Team directly at CEX@AuroraMHR.org.

Warm Regards,
The AMHR Team
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