800-784-1361
Patronizing and unprofessional therapist. Didn't do anything. I thought I was going in for an appointment and it was a consultation. Said consultation was ridiculously expensive. AND they failed to bill my insurance and sent me a $200 bill. Unconscionable. Avoid at all ...
About Novant Health Behavioral Health Center
Novant Health Psychiatric Medicine is an outpatient facility in Winston-Salem, North Carolina. They are accredited by The Joint Commission and are a member of the American Hospital Association. This facility accepts Medicaid and private insurances.
HopeWay uninsured assistance is available at the Novant Health Michael Jordan Family Clinic in Charlotte and the Hope Community Clinic of East Charlotte. These clinics offer psychiatric evaluations, therapy, medication management, whole person care, and coordinated care.
Process for Substance Use Disorder Treatment
Treatment at the clinic begins with a substance misuse assessment. This assessment will determine what type of treatment is best for the client. If hospitalization is not needed, the client may be placed in an Intensive Outpatient Program (IOP). This offers concentrated care which is a step down from hospitalization.
Substance use disorder group sessions allow a client to communicate with other clients who understand the struggles with substance use. Group members encourage each other and give helpful feedback. A family recovery program allows a client’s family to support their loved one during recovery and treatment programs.
Outpatient and inpatient psychiatric services offer group sessions for mental health and substance abuse issues and a confidential substance use disorder assessment. Also offered are medication management, family meetings, recreation therapy, and supervised detoxification for drug or alcohol addiction.
Medication therapy is sometimes used in conjunction with treatment programs. The continuing care program offers day and evening sessions for clients who have completed treatment. Continued care is supportive as clients continue to manage symptoms.
Other Treatments and Services
Additional services here include a geriatric mental health program. Treatments consist of group therapy, individual therapy, and structured recreational therapy. Also offered is management of medications, stress, anxiety, and grief.
Inpatient and partial hospitalization services are available for children and adolescents. Inpatient care is offered for children ages seven to 17. Partial hospitalization is offered for adolescents ages 13 to 17. The client will spend six and a half hours Mondays through Fridays for several weeks engaged in therapy, developing coping skills, and activities. Both units are located in Charlotte.
For those needing transportation, a transit stop is located across the road from the clinic. For hungry clients, Johnny B’s Grillhouse and Don Tequila Mexican Grill are just a couple of miles away. For a relaxing walk on a nature trail, clients can travel three miles to Miller Park.
Fact checked and written by:
Kimberly Hawkins, MSc
Edited by:
Courtney Myers, MS
Latest Reviews
Awful place
Was referred here for therapy. They stuck me in a group, with a blend of psychologically ill people, did some awkward "team building" exercises where we shared our concerns/issues, one guy was mad that his wife no longer approved of his girlfriend? (I was there for depression) The therapists supervising offered no help what so ever, no coping skills, just a sheet with a prayer/promise to a higher power.
Then we went into different groups *completely random* and I was seated with about 10 individuals, they played videos on YouTube of Ellen Degeneres?
I actually comforted one of the women in the room who was hysterical about her relationship with her family. I offered advice and coping and the therapist echoed what I said.
I never went back.
Lol @ the bill.
Save your time, money, and sanity and find a practice that cares for their patients, this is NOT the place.
HORRIBLE experience!! Never made it past the rude obnoxious nurse to even see the therapist. There were some minor check in issues and the nurse called me back to do her assessment. She said “Do you have a mask? Let me get you one” I put the mask on and followed her to the office while wondering if I’d have to wear it the entire hour, because I’ve been so short of breath due to some recent medical issues. So I asked her. She said, “You can take it down for me but you’ll have to wear it the entire time with the therapist. They’re picky about it”. I said, “I don’t think I’ll be doing that today, sorry” (again, the breathing problem) and got up to leave. She said, “We have to protect from germs and…”. I very calmly said, “I understand, I’ve been a nurse for more than 30 years”. To which she replied, “Oh! Good for you!! Then you should’ve had one on already!” WTactualF??!? I came here for help and I get judged and schooled by some 20 year old punk? Does she know she works in Behavioral Health? Has she had any training at all? I’d rather take a bullet to the head than trust these people with my mental health
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Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. Novant Behavioral Health provides a broad array of outpatient programs that are built around your individual needs. These programs can provide you with the treatment and support you need to overcome a variety of behavioral health issues, from substance abuse and depression to stress management.
Novant Behavioral Health is committed to providing patients with empowering care that can help them regain control of their emotional and physical well-being. Their team of psychiatrists, registered nurses, psychiatric technicians, counselors, recreational therapists and clinical social workers specialize in providing treatment for a number of behavioral health issues in a safe and encouraging environment.
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.
12 step programs are based on a model of life-long recovery and are rooted in peer support and spiritual development. Regular attendance at 12 step meetings is the cornerstone of treatment, as is the selection of a peer sponsor to guide participants through the steps of recovery. These steps are based on non-denominational spiritual principles and are designed to foster self-awareness, forgiveness, acceptance, and accountability. Specialized programs are widely available, including programs for teens, seniors, and families.
Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.
Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Amenities
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Private Rooms
Staff & Accreditations
Staff
Carl S. Armato
President & CEO
Frank E. Emory, Jr
Executive VP & Chief Legal Officer
John Gizdic
Executive VP & COO
Denise Mihal
Executive VP & Chief Nursing and Clinical Operations Officer
Pamela Alston Oliver, MD
Executive VP & Chief Medical Officer
Alice Pope
Executive VP & CFO
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
175 Kimel Park Drive
Suite 100
Winston Salem NC, 27104
Get Help Now - 336-600-2741
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