Get Help Now
Question iconSponsored Helpline
Phone icon 800-641-8351

Behavioral Health Group

1639 Bruce Smith Parkway
West Plains, MO 65775
Claim Profile
Behavioral Health Group MO 65775

About Behavioral Health Group

Behavioral Health Group, located in West Plains, Missouri is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Specialty rehab programs at Behavioral Health Group include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults. Behavioral Health Group has received accreditations from The Joint Commission and SAMHSA.

Similar Rehab Centers

Latest Reviews

Cheyenne Celestia Haskins
2 months ago on Google
5
10/10 recommendation. The staff there is excellent and never makes me feel judged, always so welcoming. They also got me in on the same day that I called! Couldn’t ask for a better recovery team!
Response from the owner1 week ago
We’re so thankful for your support – thank you!
Wildwind Animelover
3 months ago on Google
1
Ive been coming here off and on for a couple years now. Recently I walked in to the lobby and had to wait several minutes for the receptionist to greet me. She was having a conversation with a couple of coworkers who were also sitting at the reception desk. She seemed very annoyed to stop her conversation which was obviously gossip about another patient who goes there. She always has had an attitude everytime ive went there. Its never bothered me that much before, but i think the high school mentality needs to be addressed with the employees. i felt humiliated and judged with all of them staring at me, then looking at their cell phones. Were they recording me?
Response from the owner1 week ago
Thank you for sharing your feedback. We take concerns about professionalism and respectful interactions seriously, and the experience you described does not reflect the environment we strive to provide. We’re reviewing the concerns raised internally. If you’d like to share any additional information, please feel free to contact us at Feedback@BHGrecovery.com.
ThunderCloud Spider Wolf
3 months ago on Google
5
I have been going to this clinic for almost two years now. Recently they hired a new outreach person named Candice. I cannot thank BHG enough for hiring her. She has taken the time to get me set up with housing, a job, and a government phone. Its totally changed my life. She has always meet me on my level and never made me feel judged. I finally feel hope toward my future. The new nurse is also very friendly and seems to care. Great recent hires BHG, its totally changed that place!
Response from the owner1 week ago
Thank you so much for sharing and leaving us a great review!
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
7.3 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Behavioral Health Group works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff & Accreditations

Staff

Jay Higham

CEO

James Hopwood

CFO

John Whisler

VP for Finance

Julie Koenig

COO

Benjamin Nordstrom, MD, PhD

Chief Medical Officer

Kamala Greene Genece

Chief Clinical Officer

Russel Goin

Chief People Officer

Angela Valchine

Senior VP for Sales & Marketing

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Building icon

1639 Bruce Smith Parkway
West Plains, MO 65775

Explore Other Centers Near West Plains

Reviews of Behavioral Health Group

4.55/5 (20 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
17
4
1
3
0
2
0
1
2

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.55 (20 reviews)
Cheyenne Celestia Haskins
2 months ago
5

10/10 recommendation. The staff there is excellent and never makes me feel judged, always so welcoming. They also got me in on the same day that I called! Couldn’t ask for a better recovery team!

Response from the owner
We’re so thankful for your support – thank you!
Wildwind Animelover
3 months ago
1

Ive been coming here off and on for a couple years now. Recently I walked in to the lobby and had to wait several minutes for the receptionist to greet me. She was having a conversation with a couple of coworkers who were also sitting at the reception desk. She seemed very annoyed to stop her conversation which was obviously gossip about another patient who goes there. She always has had an attitude everytime ive went there. Its never bothered me that much before, but i think the high school mentality needs to be addressed with the employees. i felt humiliated and judged with all of them staring at me, then looking at their cell phones. Were they recording me?

Response from the owner
Thank you for sharing your feedback. We take concerns about professionalism and respectful interactions seriously, and the experience you described does not reflect the environment we strive to provide. We’re reviewing the concerns raised internally. If you’d like to share any additional information, please feel free to contact us at Feedback@BHGrecovery.com.
ThunderCloud Spider Wolf
3 months ago
5

I have been going to this clinic for almost two years now. Recently they hired a new outreach person named Candice. I cannot thank BHG enough for hiring her. She has taken the time to get me set up with housing, a job, and a government phone. Its totally changed my life. She has always meet me on my level and never made me feel judged. I finally feel hope toward my future. The new nurse is also very friendly and seems to care. Great recent hires BHG, its totally changed that place!

Response from the owner
Thank you so much for sharing and leaving us a great review!
Julie Nickels
5 months ago
5

Response from the owner
We truly appreciate you sharing your thoughts with us!
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-641-8351
Left arrow iconBack

Write a review for Behavioral Health Group

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-847-1418
Question iconSponsored Helpline