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Horizon Behavioral Health

1409 Ole Dominion Boulevard Bedford, VA 24523
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Horizon Wellness Center VA 24523

About Horizon Behavioral Health

Horizon Behavioral Health is a network of mental and behavioral health treatment centers. This particular location in Bedford, Virginia is called the Horizon Wellness Center at Bedford. It’s located on the eastern side of town near Independence Park.

Personalized Outpatient Therapy

This is an outpatient treatment center. They can help with just about any mental health need you may have and that includes drug and alcohol addiction. There’s individual outpatient therapy here as well as group therapy and medication management for adults and kids.

When it comes to treating addiction they have specific therapy groups for adults who have drug and alcohol addiction and those in recovery as well as groups for people who have trauma. Some groups are part of the intensive outpatient program which meets several times a week while others meet less frequently but still consistently. They also have continuing care here for when you are stable in your sobriety and need ongoing support to maintain your recovery.

Making Addiction Treatment Accessible

This outpatient therapy center accepts all health insurance plans so your therapy may be covered. They also welcome walk ins to begin your treatment and they have same day appointments whenever possible. For your convenience, they even have an on site pharmacy.

I found the client feedback about this treatment center to be interesting. For the most part clients say that they’re very happy with the care they receive here. They say the therapists are kind and caring and that they guide them in the personalized way they need. But there are several clients who have frustrations and concerns with other staff here. Multiple clients say that communication is poor and they don’t get calls returned.

Latest Reviews

Amy Shirey
1 week ago on Google
5
Nice place, my family has been going here for a while now. Everything you need for mental health in one place.
Julie Barefoot
3 weeks ago on Google
2
Case management and therapy have been hard to find and feel accepted and like I'm worthy of help! I have not been able to find the right medicine for me and it's very frustrating. I was told , I am treatment resistant and I've never been told that before.
Jordan Fleshman
1 month ago on Google
1
Scam scam scam, these people MAKE YOU choose between case management and therapy, which is then billed personally to you an not insurance. Noone wants to do their job and everyone is very rude. do not waste your time here.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Accepted Insurance

Horizon Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Improving your quality of life is the ultimate goal. In many cases they can help you do that through their outpatient services. Outpatient therapy is provided to address a wide array of behavioral and emotional concerns that individuals experience. They offer a broad range of programming, and specialized clinical staff to meet the needs of their clients.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

Clients participating in a rehab aftercare program receive comprehensive and customized support as they leave high-intensity treatment, reintegrate into their community, and focus on maintaining their sobriety. These programs offer a wide variety of services to align with the client's unique and evolving needs, often including medical, mental health, and social service program referrals. Clients typically develop their drug rehab aftercare plan in conjunction with their case manager and care team.

12-step icon12-Step

Once involved in a 12 step recovery program, clients can commit to a model of life-long recovery rooted in spiritual growth and intensive peer support. 12 step meetings are anonymous, peer-led, free, and accessible day and night, year-round, in most communities. Self-selected sponsors provide one-on-one coaching as participants work through the steps of recovery. These steps are based on spiritual principles used to address the origins of the addiction and to encourage self-compassion, forgiveness, acceptance, and accountability.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

For those experiencing mental health challenges, including substance use disorder, dialectical behavior therapy in Virginia offers an evidence based method of treatment. This therapy teaches skills for emotional regulation and interpersonal relations so you can break free from negative patterns.

Mental Health Groups are offered based on consumer needs. Some of the groups include anger management, domestic violence or abuse, and depression. Chemical dependency/use groups are provided to individuals who can benefit from working through their recovery in a group setting. They have Certified Substance Abuse Counselors and Licensed Counselors who help create a treatment plan.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in Virginia allows clients to examine their lives and consider their options. It is particularly useful if the client lacks confidence in their ability to change or is feeling uncertain about their desire to change.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Psychosocial rehabilitation gives Horizon clients with severe mental illness a chance to learn and retain living and social skills, making it easier for them to live in the community. By developing healthy relationships and a peer support system, their clients are given the confidence they need for mental health recovery and to tackle life.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Melissa Lucy

CEO

Alva Harold

Senior Clinical Director

Matthew Hartsook

CFO

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Building icon

1409 Ole Dominion Boulevard
Bedford, VA 24523

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Courtney Myers, MS

Rehab in Cities Near Bedford

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Reviews of Horizon Behavioral Health

2.83/5 (26 reviews)
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Reviews

1

The time they take to confirm an appointment is ridiculous! They can't do anything right because the last time my bill had the wrong information.

Reviewed on 1/9/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (25 reviews)
Amy Shirey
1 week ago
5

Nice place, my family has been going here for a while now. Everything you need for mental health in one place.

Julie Barefoot
3 weeks ago
2

Case management and therapy have been hard to find and feel accepted and like I'm worthy of help! I have not been able to find the right medicine for me and it's very frustrating. I was told , I am treatment resistant and I've never been told that before.

Jordan Fleshman
1 month ago
1

Scam scam scam, these people MAKE YOU choose between case management and therapy, which is then billed personally to you an not insurance. Noone wants to do their job and everyone is very rude. do not waste your time here.

Mary Catherine Hash
6 months ago
4

Response from the owner
Kathy, thank you for your feedback about your experience at Horizon. We hope to continue to support you with high quality services! We would greatly appreciate if you could take 5 minutes to complete our client satisfaction survey, which can be found at https://www.horizonbh.org/client-satisfaction-survey/
Jenny Brunk
10 months ago
1

No one returns calls even their so called "supervisor." I had a scheduled phone call with a case manager for my daughter regarding her disabilities and NEVER received the call!!!! This place is a JOKE!!!! If I could give 0 stars I would! 😡

Response from the owner
Jenny, we are sorry to hear that your experience at one of our Horizon Wellness Centers was less than satisfactory. We strive to continuously improve the quality of services we provide to our community, and we would greatly appreciate if you can help by providing your valuable, detailed feedback on our contact us form at https://www.horizonbh.org/contact-us/contact-us-form/.
Justin Kelley
11 months ago
5

Amazing service and kind understanding therapists. I've been using horizon for close to 2 years now and have received tremendous care. Scott Bradley, whom I see, never pushes me to follow by the book therapy and allows me to choose my own path. A fantastic listener and patient therapist, he has seen me at my worst and best. I ALWAYS feel encouraged, safe, and cared for when I'm there. I have come a long way thanks to him. I owe Horizon and Scott my deepest gratitude for helping unravel my anxiety, depression, and emotional struggles.

Response from the owner
Justin, thank you for your feedback about your experience at Horizon. We hope to continue to support you with high quality services! We would greatly appreciate if you could take 5 minutes to complete our client satisfaction survey, which can be found at https://www.horizonbh.org/client-satisfaction-survey/
Mary Catherine Hash
1 year ago
5

Response from the owner
Mary, thank you for your feedback about your experience at Horizon. We hope to continue to support you with high quality services! We would greatly appreciate if you could take 5 minutes to complete our client satisfaction survey, which can be found at https://www.horizonbh.org/client-satisfaction-survey/
Jonathan Booth
1 year ago
1

Absolutely horrendous services they can't even give you phone call back to start services they even have the audacity to lie about someone calling you back go somewhere else if you can

Response from the owner
Jonathan, we are sorry to hear that your experience at one of our Horizon Wellness Centers was less than satisfactory. We strive to continuously improve the quality of services we provide to our community, you can help by providing your valuable feedback on our contact us form at https://www.horizonbh.org/contact-us/contact-us-form/.
Lesley Cathey
1 year ago
1

It took a lot for me to seek therapy after what I've seen from therapists. My first session went great then I get a message saying I get to tell all my darkest truths to another person they're shoving me off to on repeat. I'm 42 I can only imagine how hard that could be for a child and could deter a person from seeking therapy for life.

Response from the owner
Lesley, we are sorry to hear that your experience at one of our Horizon Wellness Centers was less than satisfactory. We strive to continuously improve the quality of services we provide to our community, you can help by providing your valuable feedback on our contact us form at https://www.horizonbh.org/contact-us/contact-us-form/.
Jamie Carter
1 year ago
4

Dr Gilmore is amazing. So helpful, understanding, and compassionate. Also very thorough. Can't say as much for everyone else. Some people are just RUDE and you can definitely tell they DO NOT enjoy working there. But as far as counselors, doctor's, and nurses, they are all amazing.

Response from the owner
Jamie, thank you for your feedback about your experience at Horizon. We hope to continue to support you with high quality services! We would greatly appreciate if you could take 5 minutes to complete our client satisfaction survey, which can be found at https://www.horizonbh.org/client-satisfaction-survey/
Kayla Asmus
1 year ago
1

I called Friday asking about the trauma support group and I got 2 really rude people who talked to me like I was stupid then hung up on me IDC what mood ur in if someone is calling asking for something to help their mental health which is their jobs u don't talk to them like that u don't make them uncomfortable before they even walk into ur facility I will never use this place u put a bad taste in my mouth and u shouldn't be working there if ur not actually there for people u r supposed to be helping

Response from the owner
Kayla, we are sorry to hear that your experience with one of our Horizon Wellness Centers was less than satisfactory. We strive to continuously improve the quality of services we provide to our community, you can help by providing your valuable feedback on our contact us form at https://www.horizonbh.org/contact-us/contact-us-form/.
Michelle Q
2 years ago
5

The new doctor Christine G is incredible. It was a pleasure discussing my medication management plan and explaining my past to her. She was compassionate and understanding and listened thoroughly to everything I said. I felt heard and understood and trusted her expertise with my care moving forward.

Response from the owner
Michelle, thank you for your feedback about your experience at Horizon. We hope to continue to support you with high quality services! We would greatly appreciate if you could take 5 minutes to complete our client satisfaction survey, which can be found at https://www.horizonbh.org/client-satisfaction-survey/
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