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New Season Treatment Center – Charlotte

3315 Wilkinson Blvd
Charlotte, NC 28208
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The facilities at New Season - North Charlotte Treatment Center in Charlotte, NC 1

About New Season Treatment Center – Charlotte

New Season Treatment Center – Charlotte, located in Charlotte, North Carolina is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Specialty rehab programs at New Season Treatment Center – Charlotte include tailored care focusing on women's specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men. New Season Treatment Center – Charlotte has received accreditations from CARF and SAMHSA.

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Latest Reviews

Leo Rios
4 months ago on Google
1
Very rude staff, I was baited by one staff member telling a pregnant girls Infront of me not to name her kid Leo or Leonardo or transformer because I am cocky and I always have people do what I want, I didn’t react to her bait but very inappropriate behavior. Also rules don’t apply to everyone there unless they have someone in targeted in mind. (Me) then the rules all of a sudden change.
Response from the owner1 week ago
Hi Leo, we apologize for any inconvenience or difficulties you may have encountered and thank you for bringing this to our attention. We always want to create a welcoming and supportive environment for our patients and we assure you that we are committed to upholding the highest standards of patient care. Your concerns have been shared with leadership.
Malcolm Starks
6 months ago on Google
5
The nurses are doing a great job and it’s been the best it has ever been since I have been attending
Cynthia Pharr
6 months ago on Google
1
On Wednesday May 28,2025 @ or around 8:00 am. Me and my husband came to this New Seasons to get our Medicine before we went back home to Jacksonville. So we had to come here. Listen here i was VERY DISAPPOINTED. We go to New Seasons in Jacksonville Florida and have NEVER been treated how the Lady at window 1 that gave us our medicine treated us. Tell her you can’t treat everyone like a crackhead how she did this morning. She has a very bad nasty attitude. If I was her Boss she wouldn’t be working there long. If everyone would have did what they were suppose to do then when we got there everything would have been ready. I just hope we don’t have to come back to New Seasons in North Carolina.? YALL NEED TO GET IT TOGETHER IN THERE!!!!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

New Season Treatment Center – Charlotte works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.

Treatments

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Building icon

3315 Wilkinson Blvd
Charlotte, NC 28208

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Reviews of New Season Treatment Center – Charlotte

3.38/5 (29 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3793103448276 (29 reviews)
Leo Rios
4 months ago
1

Very rude staff, I was baited by one staff member telling a pregnant girls Infront of me not to name her kid Leo or Leonardo or transformer because I am cocky and I always have people do what I want, I didn’t react to her bait but very inappropriate behavior. Also rules don’t apply to everyone there unless they have someone in targeted in mind. (Me) then the rules all of a sudden change.

Response from the owner
Hi Leo, we apologize for any inconvenience or difficulties you may have encountered and thank you for bringing this to our attention. We always want to create a welcoming and supportive environment for our patients and we assure you that we are committed to upholding the highest standards of patient care. Your concerns have been shared with leadership.
Malcolm Starks
6 months ago
5

The nurses are doing a great job and it’s been the best it has ever been since I have been attending

Cynthia Pharr
6 months ago
1

On Wednesday May 28,2025 @ or around 8:00 am. Me and my husband came to this New Seasons to get our Medicine before we went back home to Jacksonville. So we had to come here. Listen here i was VERY DISAPPOINTED. We go to New Seasons in Jacksonville Florida and have NEVER been treated how the Lady at window 1 that gave us our medicine treated us. Tell her you can’t treat everyone like a crackhead how she did this morning. She has a very bad nasty attitude. If I was her Boss she wouldn’t be working there long. If everyone would have did what they were suppose to do then when we got there everything would have been ready. I just hope we don’t have to come back to New Seasons in North Carolina.? YALL NEED TO GET IT TOGETHER IN THERE!!!!

Stephen John
10 months ago
1

Get ready to wait 3 hours to dose and been trying to get money off my account for over a year been threw 3 directors with this problem still hasent been solved

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