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Peninsula Outpatient Center – Knox

1451 Dowell Springs Boulevard Knoxville, TN 37909
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Peninsula Outpatient Center TN 37909

About Peninsula Outpatient Center – Knox

Peninsula Outpatient Center is part of the Covenant Health network. They’re located in Knoxville, Tennessee. They can help you with any alcohol and drug issues by providing you with intensive outpatient programs. There’s also a track specifically for women. They accept selected Medicare and Medicare Advantage plans.

When you’re enrolled in their outpatient program, you’ll partake in sessions that are three to four hours long. You’ll be attending sessions for four or five weekdays per week. Each session is a mix of group therapy and education classes. You’ll explore your mental health history. This can be stressful, but you’ll get support from your peers and your counselors. You can learn from them and share experiences. That way, you’ll be able to address any underlying conditions that fuel your substance abuse. These issues can include depression, anxiety and family troubles.

There are also specific programs for seniors and teens. These programs are for inpatient care, but you’ll have to go to the Peninsula Hospital to be admitted. If you have any acute issues, you might also be referred to their inpatient center in Blount County.

Facility Overview

Bed icon 155
Number of Available Beds

Latest Reviews

Nataliya Lovchikova
2 months ago on Google
5
I fill my prescriptions here, and they are never out of stock of anything, like the Walgreens locations often are. The pharmacists are very kind and helpful as well.
Response from the owner1 month ago
Thank you for the great review, and for praising our team members!
Leslie Easterday
2 months ago on Google
5
The staff are wonderful and have made a difference in my family's life. They are thoughtful and listen to your problems with an open ear. Thank you for all that you do Peninsula!
Response from the owner2 months ago
Thank you for the great review!
Morgan Ewing
2 months ago on Google
5
Great place. I ve been going here for a year and some change and it s made the biggest difference.
Response from the owner1 month ago
Thank you for the great review!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Location

Accepted Insurance

Peninsula Outpatient Center – Knox works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff

Devan Johnson, MHA

President & CEO

Scott Hamilton

VP & CFO

Liz Clary

VP of Behavioral Health

Jacquelyn Alt, MBA,RN

VP & Chief Nursing Officer

Contact Information

Phone icon (865) 970-9800
Building icon

1451 Dowell Springs Boulevard
Knoxville, TN 37909

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Knoxville

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Reviews of Peninsula Outpatient Center – Knox

2.09/5 (86 reviews)
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Reviews

1.5

Try making an appointment here! It's merely impossible! Also, I think my prescription is wrong because I don't think it works!

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (85 reviews)
Laura Warren
1 week ago
5

I thought the food was good and the staff were kind. Treating mental illness is probably so difficult. Keep doing your thing yall

Response from the ownerInvalid relative date format:
Thank you for the great review!
Monica Jones
2 weeks ago
5

I have been a patient at peninsula for many years they are all really kind Amanda has been the best ❤️

Response from the ownerInvalid relative date format:
Thank you for the great review!
cierra hill
1 month ago
5

Response from the ownerInvalid relative date format:
Thank you for the great review!
Nataliya Lovchikova
2 months ago
5

I fill my prescriptions here, and they are never out of stock of anything, like the Walgreens locations often are. The pharmacists are very kind and helpful as well.

Response from the ownerInvalid relative date format:
Thank you for the great review, and for praising our team members!
Leslie Easterday
2 months ago
5

The staff are wonderful and have made a difference in my family's life. They are thoughtful and listen to your problems with an open ear. Thank you for all that you do Peninsula!

Response from the ownerInvalid relative date format:
Thank you for the great review!
Morgan Ewing
2 months ago
5

Great place. I’ve been going here for a year and some change and it’s made the biggest difference.

Response from the ownerInvalid relative date format:
Thank you for the great review!
Whitney Wilder
2 months ago
5

Response from the ownerInvalid relative date format:
Thank you for the great review!
M. M
2 months ago
1

Be warned there's an "indefinite wait list" for certain specialties due to the lack of funding and therefore lack of physicians. Staff are trying their best but the need is overwhelming their resources.

Response from the ownerInvalid relative date format:
Thank you for making Peninsula outpatient clinic aware of these concerns. We strive to provide excellent service and value your input. Please feel free to contact us at 865-970-9800.
Melissa Mack
3 months ago
5

I would just like to give recognition to the nurse Mikayla for always going above and beyond to make sure medications are refilled, messages are taken and delivered properly. Especially if there is a mistake or issue, she always gets to the bottom of it and gets corrected promptly. My step mother is a patient and just like today, there was a miscommunication with the pharmacy and her refill. Mikayla found the issue, and is having it called in this afternoon. The issue was a confusing one but Mikayla is smart, multitasked, and able to find and fix issues even if they appear there be correct on paper! It was a simple fix and she got the job done. Nothing is more frustrating than trying to figure out things on the phone when two or more parties are concerned. The doctor, the patient, the caregiver, the pharmacist, the call center message taker, etc.... Having access to a nurse line is wonderful and cuts out a lot of miscommunication especially with a wonderful nurse like Mikayla! This lady needs special recognition and a raise (hint hint) she has helped our family with several issues! A nurse like her should be acknowledged in a world full of complaints and bad reviews, it's nice to think to take time to give a good one! Well deserved, now they just need several more just like her especially in the call center (no comment) to be more effective in messaging and communication and/or the one(s) receiving them for prep to review..... I just told her that staff like her makes lives easier! When dealing with a mental health patient, there's no room for errors. A small issue can turn into a big one real quick without fast and efficient solutions! Thank you Mikayla!

Response from the ownerInvalid relative date format:
Thank you for praising our team members! We appreciate the kind words. Your kind words affirm our commitment and vision.
Robert Evans
4 months ago
1

worst possible place to send anyone. Lawsuit being filed today.

Response from the ownerInvalid relative date format:
Peninsula works hard to provide excellent care in a compassionate and safe environment. Your concerns matter to us. If we can address specific concerns, please call us at 865-970-9800.
Jessica
4 months ago
1

Response from the ownerInvalid relative date format:
If we can address specific concerns, please call us at 865-970-9800.
Michael Walker
5 months ago
5

I have some horrible experience i live outside here for pretty much a whole life the stuff done to me rude love actually hospital helped university of Tennessee some of family burial here name of family from another city in pavilions im not what medicine if i have hip replacement maxillofacial jaw surgery orchiectomy missing spine fracture paperwork i cant walk

Response from the ownerInvalid relative date format:
Peninsula works hard to provide excellent care in a compassionate and safe environment. If you would like to talk, we are just a phone call away: 865-970-9800.
Overall Experience
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