Top Ranked Drug Rehab Centers In Norcross, GA

My review is solely based on our interaction with a staff member named, Christine. We have a family member with mental health and cognitive disabilities, she was patient, kind, and empathetic to our concerns and questions. We showed up to bring clothes, and asked to speak with someone about his care. She took time out of her busy day to answer our questions, give us peace of mind, and even took the initiative to request for our family member to get a room change to a quieter floor where he would get the specialized care he needs. We wanted him to get the best out of his stay as this wasn't his first time at a facility. She made us feel assured he would by writing down all of his medications he's prescribed and documenting the medications they did not have in stock, provided us with an example of their daily schedule, and assured us she would do her best to get him moved to a quieter, less busy floor of the facility where he would get specialized care for his special needs. We greatly appreciate Christine making us feel heard and understood to get our family member taken care of during his time here. Thank you from the bottom of our hearts! You are a true testament to someone who serves others and cares about their patients well being. Please share this review with her, she went above & beyond our expectations and spent a good amount of time answering questions and reassuring us he was in good hands with the specialized care he needs.

I had a very pleasant and reassuring phone experience with a lady name Jasmine, who works in their admissions department. I was overwhelmed as I tried to track down a family member with very little information as to where she was at within the Lakeview Facility Jasmine was very kind and patient as she helped me to navigate through this process. It was also refreshing to come in to contact with a person that can still demonstrate, a professional and respectful demeanor in the midst of a challenging role. I thank Jasmine for putting my mind and heart at ease.💜

Our son was released from Lakeview yesterday, following a two week stay. This was his 3rd psych hold this year, probably his 20th in the last 5 years, but his first trip to Lakeview. He's been through the ringer, as have we. Through this 5 year nightmare, we've come to know what to expect from stabilization hospitals. Lakeview's rating was slightly lower than some of the others, which always made us more leery of it, but we recognize many of these patients are held against their will and, likely, not apt to leave a fair review. We were pleasantly surprised by Lakeview. For one, they actually answer the phone. We know this is uncommon. Everyone we spoke with was attentive, compassionate and responsive. Nurse Banks was especially helpful, and there were others that should be noted, but I didn't catch their names. Our son is much better than when he arrived at Lakeview. That should've been our expectation, but it wasn't, after he came home worse from Peachford and Ridgeview earlier this year. Another thing to note, Lakeview actually called in his prescriptions upon discharge. Thank you for that! That's never happened before, which is a major problem when you have a serious mental health issue and can't miss your meds. I can see Lakeview is trying and our family appreciates it. We have a long road ahead of us but appreciate Lakeview getting our son back on track. At least we have a chance.