Top Ranked Drug Rehab Centers In Mifflintown, PA

I would give 0 stars if I could. Last appointment I tried calling them and an answering service answered my phone asking me whether i have an emergency or cancellation. I said cancellation and they asked me to call during business hours, I was calling during the business hours, apparently they’re short staffed. Then they my card for a no-show. For my next appointment i tried reaching out a day before it, during business hours again, and the answering service said the same thing to me again said to call back the next day after 8:00 Am. I called at 9 am and the same answering service read put the same script, this time to not be charged I said i had an emergency and they let me leave a message. I got a call back from them after the message, I spoke with the person and explained them everything, they said that they get all call recordings and won’t return my previous charge because it wasn’t their fault, how? I was only able to leave a message only after I said it was an emergency, how am I supposed to know what was going on? Why is the script handed to the third party saying that “if you have a cancellation call back during business hours”. And the dense person I spoke to couldn’t comprehend that they don’t let you leave a message for a call back unless there is an emergency. She said that they got all call recordings, how can they know? they clearly don’t know that i was certainly trying to reach out to them? if you have a counseling company, tell your employees to not be rude to the clients. And give me my 85 dollars back. there’s far better therapists than them.

I called Rise on December 20th to attempt to get a new therapist. Got put on their waitlist until yesterday (January 31st). Had an appointment for February 10th all set up and filled out all the paperwork they sent me. Today, they called and told me the therapist I had the appointment with read my preliminary paperwork and didn’t think we’d be a good fit for each other, so they cancelled the appointment. So that’s 43 days I was waiting for a therapist, assuming I was going to eventually get one here. Now, I have no problem whatsoever with them telling me that me and the therapist wouldn’t be a good match. I know the importance of a therapist and client being a good fit for each other. What I am unhappy about is the fact that they could’ve had me fill out the screening paperwork 43 days ago, told me I wasn’t a good fit, and I could’ve spent the last month and a half trying to find a therapist that wouldn’t reject me as a patient. Additionally, after being sent away, I browsed through their counselors to see if any of the other therapists there that I wasn’t matched with might seem like an okay match and I recognized the name of one of them: Tessa Bills. A few years ago, my girlfriend-at-the-time went to Tessa for therapy for a few sessions before quitting. She said Tessa was very dismissive and played around with her phone for more than half of each session. Since not only my time was wasted by this place, but also my ex’s time was wasted here, I figured they deserved a review of my experiences with Rise Counseling. To give them credit where credit is due, Jade did give me a few recommendations of other counselors in town. I’m going to explore those options now, but I wish I could’ve been exploring them 43 days ago. Tl;dr: They wasted a lot of my time trying to get a therapist, putting me on a waitlist only to reject me when it was my turn on the waitlist and my ex-girlfriend had a rather unprofessional experience with one of the therapists here.