Best Big Wells, TX Drug Rehab Centers

Shout-out to Blue Heron Recovery in San Antonio. I was actually the second patient ever in their new detox facility, and I want to say—I was extremely impressed. First off, the medical staff was incredible. True professionals. They handled every angle of care and did their absolute best to make sure I felt as little discomfort as possible during some gnarly opioid withdrawals. Special thanks to the nurses—Sandy, Christine, Jasmine, and Veronica—who were attentive, compassionate, and consistently on point. And huge appreciation to Dr. Diaz and his wife. The communication was stellar—no fluff or runaround—and Dr. Diaz followed through on everything he said he was going to do. He genuinely cared, and that showed. He even got us all personal FM radio headsets, which was HUGE for the healing process. Little things like that go a long way when you’re in the thick of it. The facility itself had a really peaceful vibe—pretty ranch-like setting, small and intimate. There weren’t many patients, so we definitely got more personal attention. It felt like we mattered. There’s an uncovered back porch where you can soak up the sun, and in my experience, sun, sweat, and music are just as essential to detoxing as any “helper meds.” They even let detox patients use the hoops during set times—and if you know, you know. Getting some shots up does something powerful for your nervous system during withdrawal. Speaking of “helper meds,” they also made sure I was set up with a few extra days’ worth in case PAWS crept in post-discharge. That kind of thoughtful care is rare, and I’m beyond grateful for it. Now, it’s a brand-new place, so sure—there were a few rough edges. No live-action sports during the NBA playoffs (tragic, I know), and I wouldn’t have minded a few bags of Oreos to snack on. But really—only a fool would expect a brand-new facility to hit every single note on Day 1. I’m confident they’ll get the streaming and snacks dialed in soon. Truth be told, they could’ve been playing Christmas Carol reruns and I still would’ve been content—the comfort and quality of the detox itself were what mattered most. I also had the chance to meet the people running the show—Dr. Mayer and the West Point Colonel (also Dr. Mayer). The Colonel has that “get sh*t done” energy, but he’s also approachable and sharp. He doesn’t seem like the type to half-ass anything, and that mindset clearly trickles down to the staff. His wife helps run the place and matches (if not exceeds) his energy—strong leadership, strong team, strong culture. And I absolutely have to mention one of the best counselors I’ve ever worked with—and I’ve worked with plenty: Kermit. That man brought the fire. He has this gift for reading people’s strengths and weaknesses, and a presence that’s kind of like Tony Robbins with Barry Manilow’s swag. Even on days when you don’t feel like participating, Kermit will pull you in with some Jedi Recovery Mind Trick. I’d pay just to work with him again—that’s how much value he brought. Lastly, shout-out to Lisa and Heather for doing their best to make sure we had everything we needed—even if it meant running around to make it happen. Their hustle didn’t go unnoticed. All in all, Blue Heron Recovery made a huge impact on me. With the foundation they’ve built, I have no doubt it’ll be the top choice for detox in San Antonio in no time—if it isn’t already. Personally, I wouldn’t go anywhere else.

Blue Heron was absolutely the best place for me with my alcohol addiction. I have been sober since September 26th, so 109 days. The staff is caring, helpful and offer so much love and concern for their clients. Christine and her husband, Dr. Maher, are the owners, and they have made this facility so welcoming. They are personally involved with their clients. The property is quiet, sereen and beautiful. The counselors spend a lot of time in the classrooms offering much help and needed advice. Each person is assigned a counselor, in which they meet one-on-one once a week. Everyone is so welcoming and they make you feel at home. I got very close to Lisa, Jim, Heather, Greg, Madelyn, and, of course, Beau, the parrot. I cannot say enough about this rehab facility. I learned a lot and the entire staff truly helped me with my addiction. They will help everyone with any substance addiction. Definitely, a Five Star facility for me.

Current client. It's the best recovery center I've ever been to. The staff are very invested in providing knowledge and support to each and every client.

I love going to this location. Always fast and very friendly. But they won’t answer the phone if you call. So don’t try to call this location.

Always been treated with respect here. No issues Been trying to call and reschedule my appointment for the last 3 weeks, no answer and no call back.

My first time using this location and my experience was great. The appointment for my labs was moved up and I was told just to show up. I explained this to the wonderful lady behind the counter and she said no problem, I’ll just hand print my labels out. My wait time was less than ten minutes. The lab technician was awesome, courteous, and professional. She managed to find my veins without any problems, something others have a problem with, and I was out in under five minutes. I have an appointment next week to see the doctor so I hope that goes just as well.

Was there at 14 back in 2002, and it was a great program, more like a daycare, and they took us to different meetings and outings, and it felt more like a home than a placement.

Went here 2010-2011 when I was 14. Really needed the structure and the staff was caring.

I attended this rehab everyone was really helpful, and being there really helped me.

Bro in 2020 I went here because jail brought me I not going to lie I went twice one time 90 days second time 120 because I wanted to stay I grew a family and til this day I have that family bro and I’m sober and this place helped me

Lifetime Recovery is an amazing nonprofit organization that helps individuals with Substance Use Disorder, who are looking for either Residential Treatment and/or Outpatient Programming services. They work with individuals within the Bexar County Court system and offer peer support for those who just need someone in their corner for support and resources. Love the healing they have given to our communities.

Very capable..with extended choices

Great care twords their parents!

My neighbor needed me to take him to Wilford Hall. He is 88 years old and was in need of the ER. I had never been to Wilford Hall, but he always talked so highly of the medical service he received. I was very impressed by the level of care he received. I was with him for 6 hours until it was determined he would be admitted to BAMC. At that point, I left the care facility. The entire time I was there, they checked on him. Very attentive to his needs. They gave him the best care. His nurse Thomas and Thompson did and outstanding job. May the Lord continue to bless all the great medical staff at Wilford Hall

Excellent staffs there. The last visit with Dr Cambell at first floor wing C, he is very kindly helpful with my visit for shoulder pain he gave me some referral and good care. Can’t wait to see him again

As annoying as getting sober can be I gave SARC an opportunity and it worked out for the best. I trusted the staff and the process and I did feel different after 40 days. When I got out I realized that being there and being annoyed by tons of little things was exactly what life would be like on the outside. Safe to say I was geared towards a successful recovery thanks to SARC.

From what I have observed of those using this and those leading this... they seem to be a very recommendable place - as needed. :)

I had to do a substance evaluation and I chose The Best Option, LLC because it could be don't virtually and I struggle with driving due to health issues, agoraphobia, and just the fear. ( I lost my best friend in a car accident 15 years ago.) They were one of the few options that were available virtually and since COVID it has been a God send that these options are available now. I was pretty nervous because ultimately the decision of Ms. Helen decided my future involvement that could have been really intensive if they were unethical. I firmly believe that Ms. Helen is completely unbiased and understanding with ability to place herself in another person's shoes. My session was wonderful and I was uplifted many times even though most of my life that never really occurred. Due to a bunch of different factors. Even when I accepted perceived blame from my own emotional state of learned behavior self deprecating my views of myself Ms. Helen was about to pierce the view and see the true me hiding behind all the stigmas and biases I have had placed on me from a young age. She understood challenges that I have had to endure over the last 15 years and have solely placed blame on myself all this time and validated things I didn't even know needed to be validated let alone understood. I have don't countless amounts of therapy including casual weekly, inpatient in a hospital involuntary & voluntarily, I have done partial hospitalization therapy, outpatient therapy, and has never once been truly understood from a perspective of compassion, and tolerance. Even when I went to place blame on myself, or be negatively self couscous about myself. She was way more encouraging than any therapist I have had in the past and incredibly uplifting. Before the session I was terrified because it was 2 hours long anda good friend of mine dealt with my same situation a decade prior and the counselor was extremely unethical who verbally told him to record the information on a form for the past 5 years, but on the given form it had written instructions for the last 12 months. So when he filled it out according to the form instructions she concluded that he was trying deceive the counselor to which he was order counseling as a result. So I was terrified of unethical behavior not only from that, but I also have a background in healthcare (except not on psych) and I have witnessed things that may not have been technically illegal, they were definitely unethical in my definition. But that is what healthcare means in the USA, the bottom dollar of profit. I completely believe that I was respected (in a situation that a lot of people would not have respect for me), I felt completely understood and heard, I got validation for things I didn't even know I needed validation from, and most importantly I didn't feel like they were trying to take advantage of me or milk me for more sessions, counseling or group therapy (which I have experienced in the past with various organizations, hospitals, etc.) I actually might even CHOOSE to go back even at the price. I have looked at other reviews of this LLC, and I wanted to acknowledge, these counselor and therapist HAVE to ask hard questions, they may even ask questions that don't make sense to you, but there is a process. I have been beyond forgiving in WAY worse situations than The Best Option, LLC put me in. I came out of a two hour session kind of proud of the things I have diminished about myself for so long. It was a very pleasant experience. Also when I did t respond to the follow up email asking me to confirm the information I their assessment. I didn't have to find out the hard way, they proactively called me get the ball rolling. If you do not know how rare that is in healthcare, let alone, mental health I couldn't be able to comprehend your blissful existence without these hiccups in the industry that can and will go unnoticed even ina cancer diagnosis. Out of everything I have gone through and experienced of my time with these type of scenarios, therapies, and evaluations. I approve 9,000% of Ms. Helen.

I was not looking forward to this. But as soon as I had my first couple classes, I realized that I was actually enjoying them very much. My instructors were down to earth and funny. As long as you can pay the 25 bucks each class and literally be able to do no more than 5-10 min of homework a week, it’s very easy and rewarding. Thank you Cathy, Melanie and Ben!

Wonderful place. We are from Alabama. Wonderful staff and doctor.