Top Ranked Drug Rehab Centers In Lowell, IN

Shame on you porter-starke! Dr. Bryant would never want her Patients being left without their medcine! She would have never done that!! Your nurses failed to do their job!

I must say, I'm glad I took a chance on this place. Been 6 years. I don't know where I would he without Dr. Bryant, the nurses & the scheduling girls. I'm sad to see Dr. Bryant go. She just got me ! Imma miss her so much. I almost cried when I got that call today that they were setting me up with someone else because Dr..Bryant left. 😞 but I have faith in porter-starke, I'm sure the next one will be just as good as her. But dang she was a real gem ! And they are done with telehealth visits too. That's a thumbs down. Ughhh but overall, this place has never done me wrong. I was down bad mentally when I first walked into that place 6 years ago. I was right on that edge with one foot over. The hardest thing you will ever have to do is admit you need help. One appointment with Dr. Bryant & I was immediately put on depression meds, within a month as the meds starting working I felt myself smile again for the first time in many years. Now, I'm the best I've ever been in my life. Porter starke is a village and in a moment you truly need them , they all come together. From nurses, to doctors, to front desk girls, to even a case worker. Now , I don't know if that case worker still exists, But when I first started , she would call and check on me. She has good resources to emergency housing, Food, Transportation if you need it to appointments, So many other things that she helped me with. Oh yeah And she helped me apply for disability too and other assistance. I have never had a problem getting my medication , but she also would help relay messages to the nurses and doctors for you. They also have a pharmacy inside the building. I mean It takes a village sometimes.

Honestly everyone, I been going here since I was a teenager and I have never really had a problem with them. People should understand, there are laws in place that these doctors have to follow, as long as you do your blood work when they ask and go to your appointments, you will never go without your medication. I promise. Some reviews are saying they have been without their medication for months and that the doctor just randomly stopped their medication for no reason, I don't believe that. It's simply not the truth. In 15 years, I have NEVER went without my medication! I think one time they forgot to send my scripts to the pharmacy and I simply just called the nurses and left a message and within 4 hours that medication was ready at the pharmacy and the nurse called and apologized profusely. The nurses are the backbone of that place, they try the best they can. They are human, mistakes are made. Instead of calling and yelling at them, just kindly explain the problem. They will fix it. But if you missed your appointments or didn't do what the doctor asked of you, only you can fix it , don't blame the doctors and nurses because the doctor asked you for the past 4 visits to get bloodwork and you still haven't done it (they give you several warnings) and don't blame them because you didn't go to your appointment, now your medication is due and you have no scripts at the pharmacy left. They don't ask much of us, They really don't Every 3 months they physically have to lay eyes on you and see that you are ok before sending 3 more months of scripts over to the Pharmacy. You need bloodwork maybe once a year. That's all really. I know I can't change anyone's mind about this place, but please don't read the reviews & let it stop you or scare you away from getting the help you need. They will help you, I promise!! & with no judgment. As long as you go to your appointments and do what the doctor asks of you, you won't have a problem and will never go without your medication. I promise the very last thing that place wants is a bunch of mental health patients without their medications. But their are laws they have to follow. This place isn't as bad as people make them out to be. Truly. That's I wanted to say.

Outstanding customer service and the highest professionalism I have ever experienced in State Government. My thanks to Fran, Janet and Rosa!

I thought the psychiatrist Balin Durr was impatient and passive aggressive, but the rest of the staff was great.

It was good the staff love to help kids and it's just a really good place to go to... to get the help you need.

I couldn't be more thankful even if I tried to Midwest for everything they did for my child. Always informed of how things were going. Some of the issues we had there weren't caused by staff but by other residents. The staff did what they could to keep everything at peace and help them use the skills they've been taught at the facility. I'm extremely thankful for the nurses and Meghan her therapist. Everyone we dealt with from front desk to the Doctor was amazing. Reading the reviews prior to admission I was absolutely terrified and hesitant, now I'm eternally grateful for Midwest.

As a parent currently navigating the incredibly difficult and emotional experience of having a child in inpatient behavioral treatment, I wanted to share a more balanced perspective regarding Midwest. Like many parents, I read the reviews before my son arrived and was absolutely terrified. While no facility is perfect, and this type of environment is extremely intense and constantly evolving, our experience so far has included several staff members whose passion, compassion, and dedication deserve recognition. Jasmine has been absolutely incredible. Her ability to balance the emotional needs of the patients while also managing staff and unit dynamics is something I genuinely admire. She listens, communicates honestly, remains calm under pressure, and approaches these kids with both accountability and compassion. Angie has such a calming and compassionate presence. You can genuinely feel that she cares deeply about the kids and the work she is doing. Cece has years of experience and taps into her mothering nature to provide a stable environment, often at the cost of the patients giving her flack for her consistency. She is a kind soul who has clearly dedicated herself to this type of work. Mama D has shown so much affection, concern, and dedication toward these boys. In an environment where many of these kids are struggling emotionally and behaviorally, that warmth matters more than people realize. Jamar has also stood out to me because of the stability and consistency he brings to the unit. At the same time, he still seems to understand that these are teenagers who occasionally need moments of laughter, flexibility, and normalcy within appropriate boundaries. Communication has been open throughout this process, although not always perfectly consistent, which honestly should be expected in a setting where staff are constantly navigating changing emotional, behavioral, and safety situations involving multiple adolescents at once. As a parent, this has been one of the hardest experiences of my life. But I also recognize how emotionally demanding this work is for the people caring for these kids every day. I simply wanted to acknowledge the staff members who have made a meaningful difference for our family during an incredibly difficult time. I will update this review once we have completed treatment there, but going on week four, I am very thankful that we ended up choosing Midwest. My son is always clean, has not complained about the facilities or the food, and he is a very picky eater. Yes, some of these reviews probably have some basis, especially those written by former patients. These kids are navigating very difficult emotions and issues in a world that I often find difficult to navigate even as an adult. There is no doubt in my mind that each of these kids is going to have a different experience and perspective while there and post-treatment. It is very much a situation where outcomes depend partly on whether the child is emotionally able and willing to engage in the work of treatment. Many are navigating medication changes, new diagnoses, changing home environments, and hormones all at the same time. It is a lot. I also wanted to add that our son brought up an issue with a staff member to us, and at first we took it with a grain of salt. After additional conversations, we began to believe there was merit to some of his concerns regarding this staff member. Jasmine handled this situation maturely and appropriately while balancing all sides of it. While I could understand my son's perspective, I have also grown to have deep care and concern for our mental health workers. This staff member is likely in need of a break from the unit she has been on for a lengthy amount of time, and this was addressed immediately before it spiraled into something bigger. So, if you're where we were a month ago, I get it. Take some deep, deep breaths, and make a call to Midwest and talk through your concerns. I think you will find that they are a very transparent behavioral health center that is constantly striving to improve.