Top Ranked Drug Rehab Centers In Matthews, NC

Saving life's in a great environment

This place is amazing. All of the staff is so sweet and helpful, the nurses are fast and efficient, and you don't just feel like an addict here. They treat you like a person and they really want to help you succeed, never judging you for your past mistakes. I've been to most all clinics in Charlotte, this is by far the best one.

This is the best clinic I have ever been to. Everyone there is super friendly. My counselor is awesome and will do anything she can to help you with any problems you may have. I really appreciate your help.

Have had nothing but solid care from this clinic. I don't even live in the States but go back once a year. I make the appointment months in advance online. They send reminders. Staff and Doctors are perfectly fine. If I need to change the date/time for some reason (I usually do), there is never an issue. It's a solid clinic for sure. See ya' in two weeks!

My first visit to the Rock Hill Clinic this afternoon! Very positive experience. Check-in was easy and polite. NP (Doc) Doran was excellent, very interested and aggressive (in a positive way) in obtaining my L-O-N-G medical history. Her technical asst. Erica was great as well. I feel like I was in the company of two Professional ALL-STARS!!!!

Noticed all the bad reviews have 2 or 3 things in common 1- Felt there should've been (more) reminders to not miss the app. 2- Didn't like their tone. 3- Were tthere 1 or more years ago. Maybe they took these criticisms to heart last year, which is a little before I started visiting, since I get an almost annoying amount of reminders (phone, email, etc) and everyone treats me like family. But I'd like to address these complaints in order: 1- Aren't you a veteran? Have you no shame? When I'm told I'm due anywhere, by anyone, I just need the time/place/uniform from them (uniform= the "why" in the civi world). Sound familiar? I like that they "over-do" it with the reminders now, because missed apps are costly and disruptive, you're inability to manage your schedule and meet your own commitments means less available app slots for me and the rest of us who respected our battle buddies enough to not make them drag us out of the barracks to formation late. You got the last existing phone without a calendar/reminder function?🤨 Grow up, take responsibility, you're embarrassing us. Do push-ups😂 2- People should be nice to each other, but that also means compassion. If you need your health providers to kiss your butt and say my pleasure to every thank you they hear, you're also not being very compassionate. Don't be rude, sure, but as a former healthcare worker experienced in managing Karens, I can tell you the job is hard and underpaid enough to not have any time for extra "retail courtesy", that obviously fake level of servant-like submission to your "masters" (ie customers) some people seem to require as part of their expectation to be "wowed". If their attitude is what cost you (eg they wouldn't talk to you) then yeah, you should speak up, but one review whined that they didn't ask the right questions🤯 Seriously!? OK, so they don't get the CS award, but it's YOUR health! You got something you know you want to tell them, how bout you soldier up and say it then? They're not your boyfriend, and btw, he couldn't read your mind either, so be a (polite) grown up when you remind them they canceled your previous app and it's causing you hardship. They are caring human beings that can (in my experience) be reasoned with, not scrub adorned androids built to massage your delicate ego😉 3- My recent experiences defies older reviews, so I'll give those critical reviews the benefit of doubt and say sorry that happened last year, but my experience these days is different. Sure they can improve, honestly I'd have given them 4stars were it not for the unfair skewing of the average rating that uses old and questionable reviews, but they clearly care, and that's more than I've gotten from lots of fancy looking and expensive private facilities.

My clinic was closed and they was able to emergency dose me and went out of the way to help and made sure I didn't suffer all weekend and all staff was very friendly and very helpful didn't leaving me guessing answered all questions

This place has had its fair share of up-and-down in the last 10 years. But what I can say, is this, There is a counselor named Keith if you were a seasoned addict and you need genuine counselor, I want you to request Keith. This man has been in my life for 10 years, and as I came back-and-forth between clinics, he always became my counselor again. Never judgmental, Always always rational and you can’t help but to put a smile on your face when you’re around him his aura, It is purple. And I’m telling you right now he is a blessing to this place. The program director is also a counselor that has been there for a while and moved her way up. She is also fair and a sweetheart tells me to have a good morning every day. The financial person that does insurance she will work with you as long as you are doing for yourself and trying to make a better way for yourself they will help you. A lot of these bad reviews from people that are victim, mentality and don’t want to change their paradigm. It starts with the most important part, YOU

These are an amazing group of people who really care about your well being. I came back after a bad relapse and they made me feel so welcome, again. Can't give enough thanks:)

I am from California, I spent 3 months at the facility. They definitely over charge you for treatment. Their facilities aren't the best....however there are some people here doing almighty work. One such person is Hakim. He is a counselor here. He is a good man with a good heart, he cares about people. I wish he would transfer to California and be my counselor there. He really helped to see many things in a different way. He's very passionate about his patients and the job he does. I would guess they don't pay him nearly enough for how valuable he is to this facility. I hope to see Hakim again one day. There is also Jay who is often the only nurse in the dispensery. A great guy and always has a kind word. I'll miss these guys very much....they probably have no idea how much what they do impacts people's lives....or maybe they do. Either way folks like them are rare in today world.

This is a response to the last review I see, the lady with a small star on her icon. Methadone is a safe medication, it stops withdrawals from illicit opiates and does not get the person in treatment "high", which allows the patient to get their lives back. Please educate yourself on methadone and methadone treatment centers.

Obviously the people saying "one addiction for another" has very limited understanding of this treatment and addiction. Yes, this treatment can take years. This verses cold turkey/abstaining is night and day with success rates. Or I like to call that the "just pray about it and hope" method. BTW it doesn't work. If it did, nobody would have an addiction. These people complaining are still failing drug test and trying to play the system. Eventually u have to admit defeat and surrender to ur recovery and stop trying to use illegal substances by counting days till ur testing is done or sneaking in urine or basically trying to manipulate ur recovery process. I promise u will get out of recovery what energy u put into it as well . Yes, there are a couple nursed that seem to not get we r patients and we pay thousands of dollars a year to be there and yet they treat us as if we r at the dmv. One is down right rude and doesn't even look at us. She will not speak to us u less ahe has to. We will not miss her when she goes we just really hope she leaves soon.

Ophthalmology department is awsome

Didn’t even know about this clinic. My Doctor at The South Charlotte clinic gave me a dermatologist appointment at the North Charlotte clinic

Excellent and compassionate care from Dr. Millan and staff for my 93 year young father and a wonderful social worker on staff. Thank you for being there for him!

This program has helped me to grow and heal. Great people and great staff

Compassionate care by well trained professional staff. Respectful receptionist, clean and pleasant office.

Best wholistic care I've ever received!